- Managed the school’s first annual report and compliance audit to the Bureau for Private Post-Secondary Education (BPPE) ensuring compliance in tuition, fees, learning programs, policies and procedures, and accurate student, faculty, and staff records.- Provide a weekly analysis of the P&L statement to the CEO and leadership team to identify trends and make suggestions to improve spending and maintain budget.- Created a new process for new hire onboarding & training by implementing a formalized orientation and including a more welcoming and inclusive experience through redesigned training materials, hosting tours, and communicating each new hire’s experience and benchmarks throughout the onboarding experience with their direct supervisors.- Identified a lack of cross-department knowledge and developed opportunities for cross-team training and faculty continuing education by evaluating instructional technologies such as Rouxbe, LinkedIn Learning, Canva, and Traliant to drive learning initiatives, business outcome and increase communication standards proven by employee surveys. - Researched and analyzed product vendors to support complex scheduling needs between departments, students, events, and recommended a comprehensive software solution for the school.- Oversaw the research and implementation of the company’s initial 401K benefits plan.

- Accomplished a two-year Leadership Development Fellowship in partnership with the Jim Joseph Foundation and Center for Creative Leadership, by attending in-person and virtual leadership training, learning from industry experts, and developed a learning program with $10k in grant funding.- Directed Annual Board Retreats by creating curriculum, partnering with guest speakers, curating presentations and team building exercises, all driven to align with the Federation’s core values and pillars for leadership. Coached the Board Chair and Members on creating meeting agendas, program planning, relationship management, conflict resolution and maintaining 100% retention of members each year.- Led a ten-day Birthright Israel trip with 20 young professionals to experience the cultural, religious, humanitarian and various other aspects of the country, while building relationships amongst participants to engage as NextGen donors and community participants after completing the trip.- Facilitated a 55% increase in Jewish educational programs by implementing a monthly series with community partners.- Executed 40+ annual events focused on philanthropic, social, educational, and volunteer activities while maintaining the annual program budget I created.- Discovered a need for more educational and hands-on community engagement and secured $7,500 in community grants to fund the NextGen Mini Mission, an immersive Jewish education and engagement program taking potential donors into the community to partner with benefactors firsthand.

- Achieved an 83% graduation rate for 350 students by creating individualized plans with regard to program, scholarship, FERPA policies, and university procedures.- Liaison between Finance Advisors, Enrollment Counselors and students to ensure all FAFSA, tuition discounts and academic benefits were utilized for student financial and academic success.- Developed strategies to increase retention and promote customer service by analyzing current company trends and data. - Collaborated with Academic Affairs Leadership on complex and high-level appeals to support each student’s academic success with adherence to the school’s Policies & Procedures manual.

- Managed set-up, layout consultations, and execution of weddings, corporate functions, social events, and leading venue tours while providing excellent customer service to clients, vendors, and attendees.- Coordinated day-of needs for bride and groom while acting as a liaison to multiple vendors and guests.

- Coordinated patient, pharmaceutical and client appointments to assist Office Manager and Physician with efficiency of scheduling high-priority meetings.- Demonstrated ability to handle confidential and sensitive information with regard to HIPPA policies and procedures.- Provided operation support by recording inventory, assisting with office accounting and billing by managing transactions in QuickBooks and sending updates to billing company.