Amanda Soukvilay
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Amanda Soukvilay Email & Phone Number

Head of Enterprise Customer Success at Caribou
Location: Markham, Ontario, Canada 12 work roles 2 schools
1 work email found @caribou.care LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of Enterprise Customer Success
Location
Markham, Ontario, Canada
Company size

Who is Amanda Soukvilay? Overview

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Quick answer

Amanda Soukvilay is listed as Head of Enterprise Customer Success at Caribou, a with 53 employees, based in Markham, Ontario, Canada. AeroLeads shows a work email signal at caribou.care and a matched LinkedIn profile for Amanda Soukvilay.

Amanda Soukvilay previously worked as Senior Customer Success Manager at Caribou and Customer Success Manager at Caribou. Amanda Soukvilay holds Masters Of Health Informatics from University Of Toronto.

Company email context

Email format at Caribou

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{first}@caribou.care
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Profile bio

About Amanda Soukvilay

Strategic problem solver with a proactive and collaborative approach to solving the most complex challenges in health care. Committed to expanding the role of home care in the broader care ecosystem.🩺 Healthcare Insight: With over 6 years of experience as a Registered Nurse and Patient Flow Specialist, I bring a unique perspective to home care organization success, informed by the experiences of patients, care providers, and office staff. 🔍 Strategic Navigation: Leveraging keen observation, organization, prioritization, advocacy, and clear communication, my forte lies in fostering trusted relationships, navigating ambiguity, and steering teams toward the best possible outcomes and experiences for all.💯 Commitment to Excellence: With a balanced leadership style and high standards for myself and others, I inspire excellence in every endeavor. I am a go-to partner for achieving exceptional results.Feel free to reach out to learn more about how we're transforming home care at Caribou. I'm eager to connect with like-minded individuals who share a passion for driving positive change in health care!

Listed skills include Cpr Certified, First Aid, Time Management, Data Entry, and 46 others.

Current workplace

Amanda Soukvilay's current company

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Caribou
Caribou
Head of Enterprise Customer Success
Markham, ON, CA
Website
Employees
53
AeroLeads page
12 roles

Amanda Soukvilay work experience

A career timeline built from the work history available for this profile.

Head Of Enterprise Customer Success

Markham, On, Ca

Senior Customer Success Manager

Current
Oct 2023 - Present

Customer Success Manager

Toronto, Ontario, Canada

Aug 2022 - Oct 2023

Customer Success Associate

Toronto, Ontario, Canada

Dec 2021 - Aug 2022

Operations Associate

May 2021 - Dec 2021

Patient Flow Specialist

Toronto, Ontario, Canada

Sunnybrook Hospital is Canada's first and largest regional trauma center. In 2018, we had over 61,000 emergency room visits with the highest number of life-threatening cases. I was one of five Patient Flow Specialists at Sunnybrook and our primary role was to coordinate all in-patient movement for nearly 500 acute care beds. Most of our intake comes from the Emergency Department and OR. We are in constant communication with these departments as well as others and we made decisions about patient movement based on our high-level overview of hospital occupancy pressures. Almost always, there was more demand than there was availability of beds. The most interesting part of this position was the critical thinking and problem solving in collaboration with team leaders and coordinators in order to identify bottlenecks in flow and to get the right patient into the right beds.

May 2020 - May 2021

Intensive Care Nurse

The Critical Care Nursing Resource Team (CCNRT) is comprised of highly trained critical care nurses who play an essential role in preventing staffing shortages or use of agency-hired nurses. Being a part of this team was an incredible opportunity, not only for sponsorship in completing my Critical Care Nursing Certificate with George Brown College, but also for expanding my bedside skillset and broadening my exposure to different clinical work processes and cultures. I was committed to continuously creating personal learning plans and participating in educational events to maintain proficiency while working within CRCU, B5ICU, D4ICU, RTBC, CVICU and the Emergency Department. I was also a member of the CCNRT Education Practice Council and worked with the Critical Care Medicine physicians to update hospital clinical practice policies.

Aug 2016 - May 2020

Registered Nurse

The Interprofessional Resource Team (IRT) of St. Joseph's Hospital Toronto is made up of incredibly adaptable and capable Registered Nurses. We provided safe, person-centered patient care whether we were in the Medical Short Stay, Cardiology, Stroke, Renal/Hepatic, Medicine, Surgical, Oncology units or over in the Psychiatric ICU, Mental Health units or Emergency Department. During my time with this team, I developed a commitment to self-directed learning and an ability to work competently under stressful and fast-paced environments.

Aug 2015 - Aug 2016

Peer Tutor

Centre For Simulation-Based Learning

The Peer Tutoring Program is an evidence-informed, supportive space for undergraduate nursing students. Peer Tutors are experienced upper-year nursing students who are committed to using their clinical expertise and effective teaching/learning strategies to help students learn and practice important clinical skills. Within this role, I was able to strengthen my communication and teaching skills as well as gain experience in accessing and applying Best Practice Guidelines, Clinical Standards and critically appraised research studies. Specifically, the skills taught/practiced included: wound care and dressings, IV insertion and therapy, SC and IM injections, administering bronchodilators/other inhaled medication, performing head-to-toe assessments, NG tube insertion and care, airway and tracheostomy care, foley catheter insertion and maintenance, safe transfers and repositioning, and hygiene and toileting.

Oct 2014 - Apr 2015

Campus Tour Guide

Student Liaison Office

Prospective students who visited the campus had the opportunity to attend a campus tour free of charge. All campus tour guides received training related to mental health awareness, accessibility, student support resources and health and safety. This role allowed me to share my enthusiasm about the campus with others, and develop my interpersonal communication skills while interacting with parents, counsellors and students.

Apr 2013 - Apr 2015

Leadership Project Assistant

Student Success Centre

In this role, I worked closely with the Leadership Development Program Director of the Student Success Centre to provide leadership development programming for McMaster students. I honed project management skills while planning and executing many programs and events including the Student Success Leader Orientation, MacLEAD Workshop series, Mary E. Keyes Leadership Development Certificate, Women's Leadership Summit, McMaster Student Leadership Conference, and more. Some of these events would involve over 500 participants and extend into the Hamilton community. I also gained exposure to working with large datasets as I maintained excel spreadsheets related to the office's leadership development offerings and produced end-of-year engagement reports.

Sep 2013 - Apr 2014

Research Intern

Department Of Pediatrics

I co-authored a research paper published in the Journal of Parenteral and Enteral Nutrition. Study results were also disseminated via poster presentations at the University of Alberta Poster Symposium (July 2014) and the Canadian Digestive Diseases Week (February 2015). I received mandatory aseptic technique and animal husbandry training prior to the start of this position. I practiced using clinical judgement to accurately monitor and maintain health of the piglets involved in this study. I gained experience in and actively participated in research methodology.

May 2014 - Aug 2014
Team & coworkers

Colleagues at Caribou

Other employees you can reach at caribou.care. View company contacts for 53 employees →

2 education records

Amanda Soukvilay education

Bachelor’S Degree, Nursing Science

Activities and Societies: Student Union Representative, External Affairs Committee, MACLead Workshop Series Presenter, Residence.

FAQ

Frequently asked questions about Amanda Soukvilay

Quick answers generated from the profile data available on this page.

What company does Amanda Soukvilay work for?

Amanda Soukvilay works for Caribou.

What is Amanda Soukvilay's role at Caribou?

Amanda Soukvilay is listed as Head of Enterprise Customer Success at Caribou.

What is Amanda Soukvilay's email address?

AeroLeads has found 1 work email signal at @caribou.care for Amanda Soukvilay at Caribou.

Where is Amanda Soukvilay based?

Amanda Soukvilay is based in Markham, Ontario, Canada while working with Caribou.

What companies has Amanda Soukvilay worked for?

Amanda Soukvilay has worked for Caribou, Sunnybrook, Sunnybrook Health Sciences Centre, Unity Health Toronto, and Mcmaster University.

Who are Amanda Soukvilay's colleagues at Caribou?

Amanda Soukvilay's colleagues at Caribou include Alex Oosterveen, Alexander Pegg, Mandippal Jandu, Linda Profita, and Dexter Peliño.

How can I contact Amanda Soukvilay?

You can use AeroLeads to view verified contact signals for Amanda Soukvilay at Caribou, including work email, phone, and LinkedIn data when available.

What schools did Amanda Soukvilay attend?

Amanda Soukvilay holds Masters Of Health Informatics from University Of Toronto.

What skills is Amanda Soukvilay known for?

Amanda Soukvilay is listed with skills including Cpr Certified, First Aid, Time Management, Data Entry, Powerpoint, Microsoft Word, Medication Administration, and Vital Signs.

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