Amanda T. Email & Phone Number

New York, NY, US

Customer Journey & Strategic Leadership:- Drove a customer engagement initiative with the Compass Coaching Marketplace, a platform that generated $10M in revenue within its first year by delivering curated third-party coaching services.- Implemented a data-backed feedback loop, which led to a 18% year-over-year increase in user engagement by integrating.

New York, NY, US

Strategic Leadership in Go-to-Market & Sales Enablement:- Spearheaded the go-to-market strategy for Compass Concierge, a service that scaled nationwide and drove approximately $43.5 billion in listing volume by enhancing home-selling experiences through pre-sale staging and other services.- Led feedback loops for SaaS product offerings, resulting in 90%.

New York, NY, US

- Designed and scaled the "Agent as CEO" program, leading to a 96% satisfaction rate among surveyed participants and contributing $400,000 in direct revenue through increased customer loyalty and engagement.- Built a team of traveling facilitators to deliver in-person workshops across 15 key markets, achieving consistent program execution and engagement.

New York, NY, US

º Championed Customer Success team on the West Coast, attaining impressive 98% customer retention rate, pivotal in fostering customer loyalty and satisfaction; played key role in increasing Compass' San Francisco agent population by 54%, contributing to substantial $1.5 billion in sales volume, evidencing customer experience and market growth expertise.º.

New York, NY, US

º Spearheaded management of in-house Public Relations, Social Media, and Online Marketing departments at Douglas Elliman Real Estate, fostering collaboration and synergy across diverse teams to maintain cohesive brand messaging.º Guided brand communication efforts, ensuring consistency in messaging across all platforms, enhancing customer experience and.

º Managed diverse range of personal and professional affairs for Guess Marciano family, ensuring attention to detail and confidentiality in all aspects of estate management; coordinated team of household staff, streamlining operations and maintaining high standards of service.º Handled complex travel arrangements and schedules, ensuring seamless.

Los Angeles, CA, US

º Masterminded full lifecycle of event management, from initial concept to successful implementation, ensuring client visions were translated into memorable experiences; navigated client communications and contract negotiations, coupled with strategic vendor management, to optimize budget efficiency and service quality.º Directed diverse team for event.