Amanda Lemon, Shrm-Cp Email and Phone Number

• Administer all student development and exposure programs in support of strategic workforce development initiatives (Internship Program, Career Exploration Program, Career Expo Scholarship Program, job shadow requests, etc.)• Oversee project plans to ensure all tasks, processes, and events are running smoothly and meeting deadlines• Manage requisition, recruitment, onboarding, orientation, and program scheduling processes for Internship and Career Exploration programs (~75 students annually)• Plan and execute annual Career Expo event and subsequent scholarship presentations involving coordination with 40+ internal employees, 18 local school districts, and 500 students• Initiate and participate in outreach and marketing efforts with student sources (universities, colleges, student groups, etc.)• Build productive relationships with hiring managers, teams, community groups, educational institutions, colleagues, etc. • Engage in full life cycle recruiting for 20+ internships and 20+ regular full-time positions annually• Assess job requirements and candidate qualifications to efficiently identify suitable matches while providing a positive candidate experience• Facilitate the onboarding of new hires, ensuring smooth integration into the company culture.

• Managed recruitment processes for two contact centers, targeting the hire of approximately 1600 seasonal representatives• Trained and oversaw ~40 support team members and interns who assisted our team with interviewing, hiring, processing hires, new hire paperwork, and reference checks• Coordinated audits of seasonal interview team to ensure processes were followed correctly• Evaluated hiring metrics to ensure alignment with recruitment goals, adapting strategies as necessary• Managed combined ad plan budget of $37,000 • Leveraged recruitment analytics to optimize advertising channels (online job boards, newspapers, radio, billboards, direct mailings, etc.)• Served on our department’s process improvement task team

• Provided excellent customer service• Trusted to handle money• Resolved any customer issues

• Created and enhanced Tableau dashboards• Updated PowerPoints for state product directors• Assisted with Profit and Loss Drilldown webpage restructure

• Interviewed and recruited applicants for temporary positions• Presented temporary employee orientations• Performed reference and background checks on applicants as needed• Conducted offers of employment to qualified applicants via telephone or in person• Assisted employees with questions regarding Company policies and procedures

• Contacted alumni through cold calling with warm, positive attitude• Built rapport effectively• Encouraged alumni to donate to the University• Updated alumni demographics

• Greeted and seated all guests• Provided excellent customer service