Amanda Alexander Email & Phone Number

Customer Success Project Manager with costs management background together with extensive success in managing high-value client accounts, onboarding, projects and relationship troubleshooting. Highly organised and focused, excels in coordinating diverse role facets and dispersed teams to deliver excellence – from pitch winning through to service delivery. Known for expediting process and calmly resolving crises, skilled in both thinking creatively and developing sound, fact-based rationale to form the basis of decisions. Leverages significant experience in a global law firm serving as key point of contact for some of the world’s largest IT, social media and aerospace engineering firms, crucial in ensuring client satisfaction and contract retention. This included coordinating numerous international departments and external partners to deliver contract obligations, resolving major relationship/service issues, and spearheading successful account growth strategies.Flexible and adaptable, experienced in project managing the development of a innovative app – including input into designing the interface, working closely with developers and company leaders, identifying iOS and analogue optimisations and nurturing commercial partnerships. Noted for my supportive leadership skills, I understand how to get the best out of teams and I am experienced across all team building and line management responsibilities from recruitment through development, performance management, disciplinaries and grievances. With my key skills in people leadership, conflict resolution and project coordination, I thrive in diverse multicultural / international environments, and challenging roles with many priorities.________________________________________🌏I welcome new networks, so don’t hesitate to connect!

Listed skills include Management, Criminal Law, Customer Service, Negotiation, and 11 others.

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  Customer Success Project Manager

  Tm Forum

  Jun 2024 - Present