Amanda Van Der Heiden, Ms, Cptm Email and Phone Number
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Are you looking to Level Up? I am passionate about partnering with people and organizations like you to help you achieve your most ambitious goals. I do this by applying my extensive domestic and international expertise in learning & development (L&D), talent management, organizational development, human capital analytics, diversity & inclusion and change management to customize strategic solutions for you.Working with clients all over the world, I’ve helped build, grow and evolve teams, processes and systems, and by doing so contributed to the maximization of employee efficiency, effectiveness and engagement. These initiatives have fostered significant improvements in employee performance and retention, business impact and client satisfaction.I have a proven track record of developing, implementing and evaluating large-scale global L&D rollouts at Fortune 500 companies across a range of industries that support organizational growth, culture transformations, systems implementations and employee soft-skill programs.I strive to maintain strong relationships and reliable, result-driven support no matter what challenges my clients may be facing. If you are ready to Level Up, I am committed to helping you do just that!
Global Talent Development Solutions Llc
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- gtdscorp.com
- Employees:
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Chief Learning Solutions Consultant And CoachGlobal Talent Development Solutions LlcProvidence, Ri, Us -
Chief Learning Solutions Consultant & CoachGlobal Talent Development Solutions Llc Jan 2019 - PresentGlobal Talent Development Solutions (GTDS) helps people and organizations Level Up. We have a network of Learning and Development experts, facilitators and coaches across the Americas, EMEA and APAC that are eager to support your growth and improvement. We excel in assessment, development, management, deployment, execution and evaluation of all your training and coaching needs. To learn more visit us at www.GTDScorp.com As Chief Solutions Consultant & Coach, I am responsible for aligning enterprise-wide learning initiatives with strategic business goals, improving employee and organizational development and effectiveness, and continually evaluating results within the organization, and for our clients. My key areas of responsibility include:• Consulting leadership on best practices to enhance employee performance, engagement, development, retention, and growth opportunities to ensure a strong and diverse pipeline for succession planning • Partnering with senior business leaders and stakeholders to develop an L&D strategy focused on long-term organization effectiveness and talent management initiatives required to drive business success• Researching, developing and implementing exceptional learning programs that impact employees at various stages of the talent lifecycle• Evaluating learning programs, vendors, facilitators and coaches to ensure excellent outcomes, implementing enhancements as needed and tracking ROI • Championing a culture of learning and continuous improvement -
Adjunct ProfessorUniversity Of New Haven Aug 2020 - Dec 2020West Haven, Ct, UsFulfilling my life goal of being an Adjunct Professor in addition to my corporate role. Engaging students and helping them apply Psychology and I/O principles to their every day lives! -
Learning And Organizational Effectiveness Project ManagerGrant Thornton Llp Jul 2018 - Jan 2019Chicago, Il, UsConsultant through Aptara• Project Manager for the end-to end management of individuals and teams that create, develop and implement performance based solutions/projects (inception to completion)• Collaborate on creating a strategic leadership training program, tying in competencies from needs assessments and aligning course objectives with business goals, to build a leadership program that bridges existing program's gaps from a continuity standpoint• Plan and monitor budget ensuring project is successfully completed to time, quality, and cost expectations• Research, identify, vet and manage the relationship of training content providers for pre-work and eLearning modules• Change management integration and communication plans • Performance consulting on best practices and ROI -
Manager, International Training OperationsThe Training Associates Jan 2018 - Jun 2018Marlborough, Ma, Us• Create a new division responsible for the strategy, implementation and management of large scale, global roll out initiatives for multiple Fortune 500 companies• Ensure compliance with GDPR and additional legal requirements by country• Build a successful team and succession plan• Create processes and procedures• Manage recruitment of international resources and suppliers• Project management for current accounts • Identify Partners, Suppliers and Vendors by region• Consult clients on L&D needs assessment, training programs and ROI evaluations -
Learning And Development Project ManagerThe Training Associates Apr 2017 - Jun 2018Marlborough, Ma, Us• Oversee the delivery of technical and soft skills L&D programs for multiple global clients through the full project lifecycle; scoping, implementation, and measuring ROI• Manage, recruit and train professional L&D people (Instructional Designers, Facilitators, Project Managers, etc.) and remediate when necessary• Consult clients to ensure L&D processes are strategically aligned with business goals• Act as a solution architect and SME in a variety of learning methodologies by recommending learning solutions based on client need and ensuring successful results• Define key performance indicators (KPIs) to measure project success• Ensure client deliverables are successfully completed to time, quality and cost expectations• Assist on change management integration and communication plans• Monitor, measure and evaluate program effectiveness ensuring that learning solutions are generating the intended outcomes• Plan and monitor budget allocation, invoicing, and outsourcing fees and expenses -
Human Resources Project ManagerMwr Infosecurity Jul 2016 - Sep 2016Basingstoke, GbProject Manager• Consult on new hire training processes and suggest improvements. Create future training programs and compile appropriate new hire documentation• Interview candidates for internal roles and present recommendations to the team accordingly• Travel to multiple locations in UK and US to meet with branch employees and map out internal processes• Systematically review processes and refine them in line with the practice objectives and client needs• Manage client relationship to ensure all client deliverables are successfully completed to time, quality and cost expectations• Create detailed project and resource plans to identify and sequence activities needed to successfully complete projects and measure project performance using appropriate tools and techniques • Contribute to post implementation reviews for projects confirming lessons learned are communicated and incorporated in future projects• Perform risk management to minimize project risks and report/escalate to management and stakeholders• Special projects as needed based on ad hoc issues and requests -
Senior Project ManagerThe Training Associates Oct 2012 - Jul 2016Marlborough, Ma, UsConsultant for IBM • Vendor management• Manage IBM client accounts across multiple locations in the United States, Netherlands and Asia• Act as a solution architect and client relationship mediator• Translate and edit foreign courseware for cultural sensitivity, format and content• Create and implement multiple roll outs of soft skills training, including the recruitment and management of course trainers• Hire, train and oversee a dedicated project manager to assist locally in Asia• Host international quarterly presentations between clients and trainers• Travel to onsite locations throughout the United States and Netherlands to troubleshoot, oversee courses, assist with logistics and collect feedback from participants• Design and generate reports on development plans, course impact and various audits -
Project ManagerThe Training Associates Feb 2012 - Dec 2013Marlborough, Ma, UsConsultant for Morgan Stanley Smith Barney• On-site Project Manager at MSSB managing the largest outsourced training engagement in financial service history (495 trainers deployed). Oversaw 5 Project Managers and personally responsible for 110 trainers• Managed Train-The-Trainer (T3) process and logistics for over 500 trainers • Acted as escalation point for any issues in day to day processes and trainer/vendor complaints/issues • Build and review trainer deployment schedules and mapping functions • Conduct internal audits to ensure data integrity • Review and apply expertise and best practices to all activities and deliverables for project execution and management and coordinate team meetings to share • Monitor trainer quality and success criteria – early intervention for remediation with trainers who are underperforming • Continuously evaluate the resources needed to achieve project goals – determine and assess need for additional resources and make the appropriate recruitments if necessary • Proactively manage changes in project scope, identify potential crises and devise contingency plans • Maintain risk, issues and contingency plans – handle escalation matters as deemed necessary • Manage Equipment Setup/Access Reporting and Escalation • Ensure all equipment is built and fully functional for trainers and manage assignment & distribution • Manage the coordination and distribution of all necessary project items/documents applicable -
Program ManagerMorgan Stanley Sep 2010 - Feb 2012New York, Ny, UsConsultant through Pride Technologies• Manage a team of ten people; five domestically (NY) five internationally (India)• Manage entire process of on boarding/off boarding contingents from Requisitions, collection of Compliance documentation, Task Orders/Statement of Work, approval for funding and contracts for Technology, Operations, and non Technology divisions across the firm globally• Responsible for maintaining records of more than 17,000 contingents, twenty-two hours a day coverage (US, UK, HK shifts)• Expanded the program’s coverage in to Europe and Asia (expanding population coverage from approximately 13,000 to more than 17,000 consultants globally)• Acted as escalation point for any issues in day to day processes and vendor complaints• Personally hired and trained all of the CMO team members• Created new versions of CMO processing manual, training documents, and SOPs• Handle budgetary issues of the CMO program• Conduct internal audits to ensure data integrity• Create reports and distribute to senior level management across all divisions for approximately 21,000 contingents globally• Drove various initiatives to improve various processes and systems used• Present analysis of CMO group in Quarterly Business Reviews• Conducted conference calls and virtual multimedia presentations for senior level management and vendors globally• Created and implemented a VMS tool (SIMBA). Created interface and logic solely based on Morgan Stanley regional requirements. Incorporated regional specific requirements and differentiated between divisions and countries as needed when creating logic for SIMBA -
Client Relationship SpecialistMorgan Stanley Apr 2008 - Sep 2010New York, Ny, UsConsultant through Pride Technologies• Manage HRIS system including audits, reports and data entry in PeopleSoft• Implemented a new VMS tool (SIMBA) and conducted training sessions for vendors/managers• Work closely with executive management to ensure compliance of contract terms and departmental policies by outside consultants. • Handle all on boarding/off boarding procedures for consultants in a highly organized manner• Complete salary verification and then record bill/pay rates. Run reports to differentiate between the frequency in which consultants are paid (hourly, weekly, monthly, annually, and bonuses). Log and track all salary adjustments with Legal and Sourcing departments to ensure payments are up to date and accurate. This includes researching pay rates for positions based on experience level and confirming consistency within the firm’s agreed upon bracket• Review, classify and disseminate legal documentation electronically to authorized personnel using Contract Management System (CMS). Also required to ensure all legal paperwork was fully executed prior to beginning projects• Investigate and correct discrepancies between audit reports and PeopleSoft database for a contingent population of roughly 13,000 consultants. Coordinate with various global HR coverage groups and management to advise on project details for accurate reporting and data integrity. Activities include prepare, review, disseminate, and delegate global reports to appropriate HR coverage groups• Maintain high business standards in customer relations by providing friendly, quality assistance to co-workers and outside clients globally, in an extremely fast-paced environment• Handle special projects as needed• Organize and execute conference calls and virtual multimedia presentations• Assist in training administrative assistants in software programs and company procedures -
Human Resources AdministratorOracle International Marketing Aug 2006 - Jun 2007• Surpassed full time employment requirements while maintaining Deans list status in college• Responsible for all aspects of weekly payroll including preparing, scheduling and distribution for an average of 40 employees using ADP• Audited pay records for managers to review and confirm • Managed all new-hire paperwork, filing and background checks• Maintained employee records in Access Database as well as paper files• Created a new filing system to organize old files and paperwork for better efficiency• Responded to Department of Labor requests for information and employee verification• Handled requests for employment references and employee information• Hired, trained, supervised and evaluated all interns• Created and distributed company letters, memorandums, etc• Oversaw sales training courses for entry level door to door employees• Skillfully performed multiple front desk reception activities including greeting clients and executives, forward incoming calls, and creating a friendly, welcoming company atmosphere
Amanda Van Der Heiden, Ms, Cptm Skills
Amanda Van Der Heiden, Ms, Cptm Education Details
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Sacred Heart UniversityIndustrial And Organizational Psychology -
Towson UniversityPsychology -
North Shore High School
Frequently Asked Questions about Amanda Van Der Heiden, Ms, Cptm
What company does Amanda Van Der Heiden, Ms, Cptm work for?
Amanda Van Der Heiden, Ms, Cptm works for Global Talent Development Solutions Llc
What is Amanda Van Der Heiden, Ms, Cptm's role at the current company?
Amanda Van Der Heiden, Ms, Cptm's current role is Chief Learning Solutions Consultant and Coach.
What is Amanda Van Der Heiden, Ms, Cptm's email address?
Amanda Van Der Heiden, Ms, Cptm's email address is am****@****tes.com
What is Amanda Van Der Heiden, Ms, Cptm's direct phone number?
Amanda Van Der Heiden, Ms, Cptm's direct phone number is +150889*****
What schools did Amanda Van Der Heiden, Ms, Cptm attend?
Amanda Van Der Heiden, Ms, Cptm attended Sacred Heart University, Towson University, North Shore High School.
What skills is Amanda Van Der Heiden, Ms, Cptm known for?
Amanda Van Der Heiden, Ms, Cptm has skills like Training Delivery, Change Management, Program Management, Training, Workshop Facilitation, Instructor Led Training, Project Management, Coaching, Leadership Development, E Learning, Organizational Development, Blended Learning.
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