I specialize in enabling behavior change, crafting clear & impactful communications, and developing engaging training materials, all focused on user experience. I am passionate about collaboration and helping others to succeed. I possess excellent communication and presentation skills, with a strong sense of empathy.My experience ranges from crafting human centered solutions in the education sphere to local businesses, from nonprofits to tech startups. I value a work environment where there is plenty of opportunities to collaborate and to create impactful strategies.SKILLSChange Management, Technology Adoption, Technology Implementation, Communications, Learning and Development, Trainings, End User Experience, User Research, UX Research, Data Analysis, Data Insights, Design Strategy, Design Thinking, Competitive Analysis, User Interviews, Personas, Archetypes, Empathy Mapping, Contextual Inquiry, Storyboarding, User Flows, Journey Mapping, Informational Architecture, UX Design, Usability Testing, Heuristic Evaluation, Content StrategyTOOLSExcel, Microsoft Suite, SQL, Google Analytics, G Suite, Optimal Workshop, Sketch, Figma, InVision, Adobe Creative Suite, Keynote