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Experienced Account Executive and Customer Success Manager with a demonstrated history working in the information technology and services industry. Skilled in life-cycle management, customer success, account management, strategic planning, marketing and communication.Pluralsight helps technology leaders and professionals within the IT, developer, business professional, creative, security, and technical space to innovate faster, build and scale teams, retain top talent and transform at the speed necessary to stay relevant. In addition to 7,000+ courses (adding approximately 120 new courses monthly), Pluralsight's in-depth skills development platform includes:-Advanced search capabilities-Custom Channels -Skill Paths-Certification Paths-Skill IQ/ Adaptive Skill Assessments-Role IQ-Projects-Interactive Courses-Professional Services and Integrations
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Senior Customer Success ManagerSkillable Mar 2024 - PresentNew Port Richey, Florida, Us -
Senior Strategic Customer Success ManagerPluralsight Jul 2023 - Jan 2024Draper, Ut, Us -
Strategic Customer Success ManagerPluralsight Jan 2023 - Jul 2023Draper, Ut, Us
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Enterprise Customer Success ManagerPluralsight Jul 2020 - Jan 2023Draper, Ut, Us
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Enterprise Retention Account ExecutivePluralsight Mar 2019 - Jul 2020Draper, Ut, UsResponsible for North Central Enterprise customer retention. Provide customers with customer success methods to ensure maximum value of the platform is received. Identify expansion opportunities and partner with the Field Account Managers and supporting team to ensure the right resources are in place for customer success and health of the associated business plans. • Earned 2019 Top Achiever Award • 2019 President’s Club• Additional responsibilities included providing secondary field AE coverage for 3 field territories in 2019, per VP request -Achieved 140% Net retention rate for 2019
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Account ExecutivePluralsight Jan 2017 - Jul 2020Draper, Ut, UsResponsibilities included managing/prospecting/supporting into active business accounts as well as white space accounts. Consistently met/exceeded quota. Tasked with prospecting into net new business, relationship building within existing accounts, and identifying strategic expansion and growing active accounts. Utilized Customer Success Management skills to develop relationships with existing business to ensure value, adoption and utilization expectations of the platform are exceeded. Leveraged all cross-functional internal teams to drive best results; from Solutions Architects, Content Experts, CSMs, to Senior Leadership• Received 2018 Q2 Sales Innovation Recognition Award
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Acquisitions Account Manager- Central Us And CanadaPluralsight Apr 2013 - Dec 2016Draper, Ut, UsResponsible for finding and working with net new customers in the Central United States and Canada, working with Enterprise level, to small and emerging size businesses. Partnered with organizations to provide solutions for their training goals and initiatives. Exceeded monthly, quarterly and annual sales quota.
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Inside Sales RepresentativePluralsight Jan 2013 - Apr 2013Draper, Ut, UsManaged a large Central US territory. Working with all segments of the business for new, renew and expansion. Tasked with managing existing customer base, as well as prospecting net new business.
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Inside Territory Account ManagerMarketstar/Polycom Aug 2012 - Jan 2013Ogden, Utah, UsDeveloped relationships with channel partners and end users. Managed and drove channel partner opportunities. Nurtured leads brought in by marketing qualifying team. Used Salesforce.com to manage and nurture leads and opportunities. Covered state-wide territories, managing opportunities with Commercial business. -
Inside Sales RepresentativeMarketstar/Polycom May 2011 - Jan 2013Ogden, Utah, UsConsulted with different business verticals on marketing strategies and tactics and ways to increase ROI. Generated leads/self-prospect leads using advanced online search techniques. Structured and closed sales on a new dynamic offering program. Tracked sales results in Salesforce.com, excel and other tools. Training Assistant for new hires.
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Marketing DirectorNorthview Dental Associates Aug 2010 - May 2011Prepared, strategized, and implemented Marketing Plan. Developed and maintained social networking accounts with Facebook, Twitter, and Blogger. Wrote/Edited all marketing, advertising, and public relations collateral. Community involvement- Chamber of Commerce and Business Networking International (BNI).
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Marketing And Admissions DirectorHeritage Park Care Center Jul 2009 - Jul 2010Relationship building- with community, doctors, social workers, families, local businesses, etc. Coordinated all admissions through hospital discharge planners, family members, doctors, and social workers. Community awareness through events and relationship building with local businesses. Wrote/edited all marketing, advertising and public relations collateral. Worked as a team to develop, strategize and implement marketing plan.
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Communication And Marketing SpecialistTread Lightly! Jan 2009 - Jul 2009North Salt Lake, Utah, UsWrote/edited print and e-newsletters, communication reports, PowerPoint presentations, social networking profiles, marketing and outreach campaigns, and all other marketing and communication collateral. Managed all media related memberships, web content, inquiries and memberships. Collected and quantified web, print, and press coverage. Used Photoshop to manipulate photos and graphics for presentations and other collateral pieces. Recruited media membership through communication pitching techniques. -
Marketing Consultant (Contract Position)Circle Of Life Women'S Center Aug 2008 - Jan 2009Coordinated production of promotional/educational video. Researched, organized and selected production company. Worked with upper management and Alvey Media Group to write, edit, coordinate, and execute script and overall production of video. Developed and presented strategic marketing ideas.
Amanda Weldon Skills
Amanda Weldon Education Details
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Weber State UniversityMarketing Emphasis
Frequently Asked Questions about Amanda Weldon
What company does Amanda Weldon work for?
Amanda Weldon works for Skillable
What is Amanda Weldon's role at the current company?
Amanda Weldon's current role is Experienced Senior Customer Success Manager.
What is Amanda Weldon's email address?
Amanda Weldon's email address is am****@****ght.com
What is Amanda Weldon's direct phone number?
Amanda Weldon's direct phone number is +180178*****
What schools did Amanda Weldon attend?
Amanda Weldon attended Weber State University.
What skills is Amanda Weldon known for?
Amanda Weldon has skills like Salesforce.com, Marketing, Sales, Marketing Strategy, Social Networking, Editing, Lead Generation, Press Releases, Marketing Communications, Training, B2b, Management.
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