- Assist leadership in finding and securing suitable space for our team and equipment- Manage all aspects of the office move-in, such as furnishing, branding, timelines, and team communication.- Maintain a smooth running office by handling all administrative tasks, including utilities, taxes, permits, and relationship management with owner and neighbors- Source and manage workplace vendors and contractors, including but not limited to janitorial, catering, pantry services, pest control, HVAC, plumbing, electrical, etc.- Support procurement and set-up of IT equipment in company's early-stage, including managing physical arrangement of the office space's IT infrastructure- Establish office policies, procedures, and budget, and ensure that they are implemented appropriately- Develop scalable systems for managing one-off and ongoing administrative tasks- Onboard new employees, including setting up workstations and ensuring that their first day is memorable- Greet visitors and answer inbound messages as a receptionist (phone, email, etc.)- Receive and sort incoming mail and deliveries, and manage outgoing mail- Conceptualize and execute company events, off-sites, and workplace engagement initiatives- Promote the company's values and help develop its office culture- Proactively engage with local leadership to ensure their teams’ needs are being met

• Property manager for 3 residential long-term rental properties (4 doors)• Renovation and project management including home renovation in 2020• Business operation management including acquisition search and evaluations• Car rental fleet management (Turo) including process improvement

• Expanded, trained, and managed internal fulfillment/refurbishment team• Worked with Sales to develop and execute Pro support, orders, and collections• Managed company accounts payable (bills and general subscriptions/accounts) and reimbursements including setting up and managing company credit card• Created employee handbook and established policies and guidelines• Organized, booked, and executed 3 day 2022 all-hands/off-site• Worked with Hardware, Supply Chain, and Product teams to improve packaging to reduce costs and provide easier/simpler customer experience• Assisted with planning, transport, and setup of booths at tech conferences• Continued Customer Operations and Support Lead duties• Completed wind-down operations to cease company functions and close offices

• Developed automations and activity tracking, follow-up, and data collection• Developed metrics for support, warranty, order/return, and fulfillment• Worked with Product and Engineering to design user-friendly features• Expanded, tranied, and managed Support team• Handled HR needs including hiring, onboarding, and offboarding• Implemented and conducted onboarding procedure and automations • Initiated company communication process to address and resolve user issues• Managed Shopify platform including products, orders, and discounts • Completed in-house fulfillment and returns and managed product refurb• Managed user data; Created automations for handling and updating data• Continued Customer Support Specialist duties

• Pioneered support service for newly released product via chat, phone, email• Created and managed help articles and lead internal/external product training • Managed orders and 3PL fulfillment services including Amazon storefront• Organized company all-hands/off-site for group of 25 people• Continued Office Manager duties

• Managed daily operations including shipping, supplies, and as-needed tasks• Initiated and executed office functions and celebrations

• Plan, design, organize, and edit content of each month’s newsletter• Design, create, edit, and manage the social media page and website• Communicate with Board of Directors, contributing writers, and members

- Travel to and host virtual reality activities at parties/conferences/conventions domestically and internationally- Set up virtual reality stations and troubleshoot system issues- Assist with organizing and execution of all on-site event activities - Conduct pre-event walk-through of the venue to ensure that event plans are accurate and proactively address possible issues - Provide status updates for each event from start to finish
- Acted as ambassador for VRR.co and virtual reality as entertainment- Conduct post-event review to support continuous improvement of processes and practices for future events

• Provide leasing and financing services to large, medium and small businesses to meet their capital equipment requirements• Perform outbound calls to business owners and C-level executives who have inquired about financing and leasing programs• Manage multiple accounts using Salesforce to track and drive deals • Organize and drive account management from application to deal funding• Work with Vendors, Dealers, and Distributors to effectively structure the financing needs of business owners

• Manage CEO’s correspondence, daily business, and personal calendar• Provide personal assistance to CEO, management, and CEO’s family• Assist in multifamily planning, operations, marketing, and purchasing• Create architectural plans and property marketing materials including brochures, floor plans, signage, and business cards using the Adobe Suite• Assist in office management including ordering materials and supplies• Perform front desk duties including answering and directing phone calls• Create and manage office filing and organization systems

• Assist in selection, installation, and removal of home staging furniture• Organize and manage warehouse of furniture, accessories, and tools

• Assist in furniture and accessories selection for staging, events, television, and temporary living. • Build and maintain relationships with staging, real estate, television and film industry agents.• Create and manage rental contracts. • Manage showroom and design furniture vignettes.• Organize, update, and manage inventory system.

• Assist customers with selecting and purchasing home furnishings, accessories, and décor.• Held sales consultant, visual display assistant, customer service, and cashier duties.