Amanda Smith Email & Phone Number

Charlotte, Nc

- HIPAA Compliance Program Manager for Merchant Transaction Services- Technology initiative strategy, funding and performance oversight for CFO- Design and launch of multiple new process improvement initiatives for CFO and Global Operations- Four Global Recognition awards- Global Diversity and Inclusion Award nominee

Charleston, South Carolina Area

- Implementation of cloud-based budget system conversion from Excel-based method- Responsible for consolidation and reporting of the enterprise-wide budget of $2.7 billion- Responsible for development and reporting of the University budget of $885 million- Management of ongoing budget reporting and analysis, including monthly departmental reports, budget variance analysis, and reconciliations- Management of the Responsibility Center Management (RCM) model as part of the University's budgeting process- Development and facilitation of training sessions and education on the RCM model- Facilitation of potential RCM model changes and analysis of their impact on allocations- Special projects and financial analysis

Charleston, South Carolina Area

- Accelerated operational and financial performance of 340B home delivery pharmacy program, achieving double-digit percentage increase in gross claims revenues and triple-digit percentage increase in patient enrollments- Full operational, P&L, budgeting & finance responsibility - Client relationship management- Outsourced call center and pharmacy partner relationship management- Operational oversight of all information and processes to ensure efficiency and effectiveness between the organization, its clients and pharmacy partners- Strategic planning for product development service enhancements and project management - Establishment of key performance indicators for all departments and responsible for management to results- Information technology management including technical best practices, security, compliance, data modeling, and data analysis for operational performance improvement and new client and service line development

Charleston, South Carolina Area

- Responsible for budget control of $187 million education & general budget- Preparation of monthly financial reports for Board of Trustees- Development and enforcement of policies and procedures for budget management and financial system security- Development and conduct of monthly system training to end users- Elected by campus staff to the first Staff Advisory Committee to the President, serving as Chair of the Constituent Concerns and Wellness subcommittee

Charleston, South Carolina Area

- Leadership of all financial activities of the Facilities and Engineering area (physical plant and capital projects) including analysis of budgets and expenses, development of policies and procedures, compliance with State and college policies, risk management, and reporting- Development of financial projections/ forecasts and budget management plans

Charleston, South Carolina Area

- Development of quarterly budget benchmarks and compile variance explanations - Projection of financial performance of Athletics and Auxiliaries divisions- Conduct complex analyses, recommendations for improvements and areas for additional monitoring- Develop financial reports for Commission on Higher Education

Mount Pleasant, South Carolina

- Medical practice management of multi-site ophthalmology practice including billing, human resources, and inventory management- Operations management of physician practice, optical lab and surgical suite for LASIK, RK, blepharoplasty and other procedures- Planning and oversight of conversion to electronic medical records system- Development and implementation of OSHA compliance program

Charleston, South Carolina Area

- Management of physician radiology billing accounts across South Carolina- Development and analysis of detailed billing performance reports using data cubes- Client relationship management- New client onboarding including credentialing, data transfers, staff training, fee schedule implementation, and operations standards/ procedure documents development

Charleston, South Carolina Area

- Leadership of finance, human resources and operations for hematology/ oncology medical practice including management of 21 direct reports and revenues of $10 million- Negotiations with managed care organizations, including analysis of fee schedules- Management of fraud and abuse, OSHA, CLIA and HIPAA compliance programs- Implementation of information technology provider conversion- Full responsibility for operations of a $10 million oncology practice which included a 12-bed chemotherapy suite and Level 3 laboratory. - Updated information technology system, eliminated paper EOB handling to speed billing and collections processes, maintained revenues in a period of declining reimbursements and maintained physician compensation levels. - Streamlined operations, reduced accounts payable balance by $1.3 million and instituted electronic drug management and inventory system.

Charleston, South Carolina Area

- Consulting services to physician practice clients, including operations/ billing assessments, process performance improvement implementation, compliance program implementation, physician buy-in formulary design, payor profitability analysis, budgeting and forecasting, business plan development, divestiture management, practice startups, physician and staff compensation program design, management assistance, office procedures development, and marketing program design- Full responsibility for business development- Preparation and facilitation of practice management seminars, speaking engagements to industry groups on healthcare topics, and publication of articles in industry media

Knoxville, Tennessee Area

- Development of medical group operations analyses, benchmarking against national and regional data, billing office analyses, and staff compensation/ productivity assessments for healthcare organizations of up to 160 physicians- Performance of financial valuations and forecasts for acquisition and divestiture of medical practices and other healthcare entities - Development of proformas/ forecasts and performed sensitivity analysis for the acquisition of a 50 FTE pathology lab including financial impact, efficiency savings, and staffing changes - Assistance in client relationship development and engagement agreement development

Durham, North Carolina

- Performance of financial analysis and performance tracking for emergency department physician staffing and billing contracts- Leadership of a continuous benchmarking study to identify and track quality assurance indicators- Facilitation of Service Plan Team to develop service and process improvements

Master Of Business Administration (Mba), Top 10%

Bachelor Of Arts (Ba), Political Science, Cum Laude