Knowledge | Problem solving | Teamwork | Confident | Communication | Decision Making | Ability to Work Under Pressure | Self-motivation | Time Management | MHE |

SKILS & DUTIES:• Currently as Shipping Coordinator and perform duties and responsibilities to the best.• Performing multiple tasks depending upon the need and requirement.• Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location.• Tracking of goods en route to their destination ensuring any problems that may arise are resolved so as to avoid delays.• Updating and maintain proper record for the Trailers as per department and province.• Updating paper work and computer scan system for all Trailers.• Learning and getting trained on Conveyor belt system• Receive and send Emails to the correct departments, maintain records online.

Part time business that helps keep me up to date with new technologies and be in touch with my technology, Providing computer Desktop Support to home/office user for their computer related problems that can be virus issues, printer, email, wireless, connectivity, performance etc.

Enjoying new life with new ideas and technology here.

WORK EXPERIENCEDesignation : Digital Services SpeacialistName of the Company : iYogi Technical ServicesCurrent Location : DLF Cyber City, GurgaonTenure : Since May 2011 Organization Profile : iYogi is an ISO 9001 Certified, innovative & successful Technical expert and training company based in Delhi. iYogi service customers all over the world and have partnerships with Dell, IBM etc.Job Profile: • Providing L2 desktop and basic server support to our valuable customers of USA, UK, Canada, Australia and others on chat and phone.SKILLS• Providing L2 Support to our valuable clients of USA, Canada, UK and others.• Taking care of each and every small and big issue of User and make proper resolution on priority basis via chat and phone.• Providing online support for Outlook 2003, 2007 and 2010, Outlook Express, Windows Live Mail etc.• Providing Online chat support for home and business users for their any kind of computer issues.• Providing and giving support for ant viruses like Mcafee, Symantec, AVG, Avast, Kespersky and others Online.• Creation, Edition and Modification of Users in Active directory Environment.• Providing Online and Offline Support for MAC PC’s and Notebooks.• Installing Configuring and Managing IBM Lotus Notes & Sametime on Windows and MAC Desktops and Notebooks.• Managing Symantec Antivirus Server and their respective Clients for Online Protection and Support.• Providing remote support to clients on windows and Linux environment.• Configuring & Managing IP Addresses in a Multiple Subnet Network• Troubleshooting Common Connectivity Issues• Planning and Implementing an Active Directory.• Plan a strategy for User, Computer and Group accounts• Planning, Implementing & Managing Distributed Environment using OU Structure

Designation : Center Technical Head/Technical TrainerName of the Company : HCL Infosystems Pvt. Ltd. (Career Development Centre)Location : Sector-14 Gurgaon.Tenure : June’ 2010 to December’ 2011Organization Profile : HCL CDC is a franchisee of HCL Infosystems where trainings of different technologies are going on by certified trainers from HCL and the technology certification like MCSE, RHCE, CCNA, CCNP, IBM Tivoli etc.Job Profile: • Providing corporate training of Basic Networking, Advance Networking, MCSE and RedHat.• Installation, configuration and managing Client/Server.• Troubleshooting, maintenance and backup of servers, workstations, printers and network connectivity that are available in the institutes only.• Solving day-to-day problems of the students including training in networkings etc.• Assembling, Installation, Troubleshooting & Up-gradation of Pentium based machines.• Installation & troubleshooting with various Microsoft and Non-Microsoft based application software’s.

Designation : Desktop EngineerName of the Company : Computer CommunicationsLocation : Shakarpur, DelhiTenure : Mar’ 2008 to Jan’ 2009Industry : IT Hardware & SoftwareCompany Profile : Computer Commubications is a proprietorship based company which is engaged in Renting, Sale/Purchase, Repairing of Desktop computers, Notebooks, Printers and other peripherals.Job Profile: • Excellent team player and can adapt to new technology quickly and efficiently.• Install and maintains various Operating Systems & other software’s.• Gives training and knowledge for upgradation to assistants.• Fault Diagnoses and Trouble Shooting.• LAN Setup – Peer to Peer Networking/ Domain Controller.• Sharing of Internet through Router/ Proxy Server.