• Administration and management of workstations: install/update software, support and help-desk for users, troubleshooting, check event log, maintenance, routine checks, monitor software installations, report illegal software use/installations, Wired and wireless network (create new users).• Responsible for all database management and networking planning.• Manages wireless network and trains users about new systems and responsible for the repair and re-installation the old systems.•… Show more • Administration and management of workstations: install/update software, support and help-desk for users, troubleshooting, check event log, maintenance, routine checks, monitor software installations, report illegal software use/installations, Wired and wireless network (create new users).• Responsible for all database management and networking planning.• Manages wireless network and trains users about new systems and responsible for the repair and re-installation the old systems.• Installs new system and also upgrades the old systems, when required.• Responsible for managing all server data like new reports creation and other timely reports.• Responsible for securities like Anti-Virus, firewall and Internet Security.• Network distribution rack: patch connections as required.• Daily backup management of the data and is also responsible for restoring the data for user whenever required.• Plan network extension: office network to be extended into additional users. Arrange cabling, work out specifications, get quotations from store manager, and supervise installation of hardware, software installations and workstation setup.• Arrange repairs of malfunctioning hardware with supplier(s).• Arrange purchase of new equipment through established suppliers• Responsible for the approval for new systems and new server in the dealership.• Responsible for rate procurement with the suppliers of IT.• New inquiry punching in DMS (Dealer Management System) and create invoices after vehicle sold. Show less

• Provided leadership and direction to collision repair, estimation, and refinishing.• Managed all facets of daily operations within the organization.• Check documents provide by customer. • Diagnosed and estimated body repair costs. • Handled insurance responsibilities associated with estimation, insurance claims handling, and damage assessment.• Determined fraudulent insurance claims and reduced risk exposure levels.• Maintained full bottom line responsibility for all… Show more • Provided leadership and direction to collision repair, estimation, and refinishing.• Managed all facets of daily operations within the organization.• Check documents provide by customer. • Diagnosed and estimated body repair costs. • Handled insurance responsibilities associated with estimation, insurance claims handling, and damage assessment.• Determined fraudulent insurance claims and reduced risk exposure levels.• Maintained full bottom line responsibility for all operational matters of a facility including organizational management, staff supervision, marketing, customer service, and financial management.• Addressed customer complaints in a professional manner.• Maintained contact with customers and insurance agencies. • Inspected work and identified any potential quality issues that needed to be addressed.• Maintained supply of protective gear and equipment worn by auto shop employees.• Assisted with vehicle prep.• Ensured that all vehicles were fully cleaned and inspected.• Ensured compliance with all local federal and industry regulations and standards.• Excellent customer service skills.• Management, DMS, Training, Online Claims.• Negotiated insurance settlements; processed insurance paperwork; prepared estimates. Show less

• Administration and management of workstations: install/update software, support and help-desk for users, troubleshooting, check event log, maintenance, routine checks, monitor software installations, report illegal software use/installations, Wired and wireless network (create new users).• Responsible for all database management and networking planning.• Manages wireless network and trains users about new systems and responsible for the repair and re-installation the old systems.•… Show more • Administration and management of workstations: install/update software, support and help-desk for users, troubleshooting, check event log, maintenance, routine checks, monitor software installations, report illegal software use/installations, Wired and wireless network (create new users).• Responsible for all database management and networking planning.• Manages wireless network and trains users about new systems and responsible for the repair and re-installation the old systems.• Installs new system and also upgrades the old systems, when required.• Responsible for managing all server data like new reports creation and other timely reports.• Responsible for securities like Anti-Virus, firewall and Internet Security.• Network distribution rack: patch connections as required.• Daily backup management of the data and is also responsible for restoring the data for user whenever required.• Plan network extension: office network to be extended into additional users. Arrange cabling, work out specifications, get quotations from store manager, and supervise installation of hardware, software installations and workstation setup.• Arrange repairs of malfunctioning hardware with supplier(s).• Arrange purchase of new equipment through established suppliers• Responsible for the approval for new systems and new server in the dealership.• Responsible for rate procurement with the suppliers of IT.• New enquiry punching in DMS (Dealer Management System) and create invoices after vehicle sold. Show less