Maintain end-to-end customer relationship management and order-to-cash processes within SAP environment. Proficient in capturing and verifying customer data using CRM software to ensure accuracy and efficiency. Skilled in processing inquiries and generating unique Lead IDs for seamless handover to global sales teams. Proven ability to follow up with customers on invoices, statements of accounts, and purchase orders, ensuring timely and satisfactory resolution. Specialties:- Customer Data Management- CRM Software (SAP CRM)- Order-to-Cash Cycle Optimization- Global Sales Support- Customer Relationship Management