Amandeep Rozi, Eit Email & Phone Number

• Controlled testing of components and installations to ensure product reliability and verify component fit
• Work with system design engineers and execute features and algorithm development testing on engineering build software
• Perform test failure root cause analysis (RCA) and contribute to issue resolution and provide ongoing projects support
• Support customer system integration effort and reproduce field issues
• Provide engineering support across various propulsion systems (electric, hydrogen, hybrid, diesel)
• Investigate, document and create work instructions to complete retrofit

Windsor, Ontario, Canada

• Handle inbound service calls and drived customer satisfaction through voice and email communications.
• Navigated through multiple systems to troubleshoot the customer issues related to their cable TVs, billing and packages.
• Received and average of 85% customer satisfaction rating to date, 15% higher than the company average.
• Executed marketing initiatives and made sales to customers of upcoming packages and new products.

Junior Data Analyst Program, Information Technology

Activities and Societies: 14-week intensive online training on the fundamentals of computer technology, and project management 1. Utilize.

Master'S Degree, Electronics And Communications Engineering

Accredited by World Education Services(WES) with Grade A (GPA 4)

Bachelor'S Degree, Electronics And Communications Engineering

Accredited by World Education Services(WES) with Grade A (GPA 3.9)