Amandeep Rozi, Eit Email & Phone Number

• Controlled testing of components and installations to ensure product reliability and verify component fit • Work with system design engineers and execute features and algorithm development testing on engineering build software• Perform test failure root cause analysis (RCA) and contribute to issue resolution and provide ongoing projects support• Support customer system integration effort and reproduce field issues• Provide engineering support across various propulsion systems (electric, hydrogen, hybrid, diesel)• Investigate, document and create work instructions to complete retrofit• Knowledge of J1939 CAN/LIN vehicle networking and experience working with Vector tools- CANalyzer and data loggers• Able to multitask to meet project timing (time management skills) and effective resolution skills

Windsor, Ontario, Canada

•Handle inbound service calls and drived customer satisfaction through voice and email communications.• Navigated through multiple systems to troubleshoot the customer issues related to their cable TVs, billing and packages.•Received and average of 85% customer satisfaction rating to date, 15% higher than the company average.• Executed marketing initiatives and made sales to customers of upcoming packages and new products.

Junior Data Analyst Program, Information Technology

Activities and Societies: 14-week intensive online training on the fundamentals of computer technology, and project management 1. Utilize.

Master'S Degree, Electronics And Communications Engineering

Accredited by World Education Services(WES) with Grade A (GPA 4)

Bachelor'S Degree, Electronics And Communications Engineering

Accredited by World Education Services(WES) with Grade A (GPA 3.9)