Aman G. Email & Phone Number

Renton, Wa, Us

Seattle, Washington, United States

Redmond, Washington, United States

As a Senior Product Manager, owned features from ideation to launch and was responsible for product customer usage analysis, OKR tracking and report tooling.Created strategy and roadmap for product onboarding and recommendations experience resulting in reduced customer time to value.Drove definitions of key metrics including customer segments, churn and feature usage.Created alignment in OKR/KPI measurements across product group and partner teams.Reduced time to complete monthly reporting updates by 80%Made data readily accessible to product managers, allowing them to make sound data-driven decisions for their feature area.

Led multidisciplinary consulting engagements/programs in UX/UI, CX, Development and Data & Analytics to help customers gain greater efficiency and insight into business performance.Created process and automation for collecting hotel performance and reporting up to Senior leadership resulting in KPIs available on demand and reducing the time to identify and take action on risk accounts.Created process for submitting, communicating and tracking construction and maintenance projects resulting in reduced effort for project managers while providing better reporting to leaders.Reduced time to resource global engagements by creating tooling for managing the process from submission to fulfillment.Consolidated 4 separate workflows into one reducing the effort and expense of tooling and resources while providing a single point of contact across business functions.

Redmond, Washington, United States

Managed projects and created programs to provide business infrastructure and tools to collect threat intelligence to aid in the investigation of digital crimes against Microsoft customers.BEC Initiative – oversaw requirements, timeline, plan and overall communication of URL processing pipeline which enabled investigators and analytics team to request features while continuing to focus on active investigations.CSAM – Managed multiple projects to gather data from across the company specifically MSA, Skype and cybertipline report resulting in the ability for investigators and attorneys having the data they need timely.Created relationships with product teams and source data owners resulting in the reduced time to obtain necessary telemetry for building cases.Monitored feature development pipeline and owned program data requirements, plan, timeline, and training which reduced risk and churn in reporting progress to key stakeholders.

Greater Seattle Area

Care, Commitment, Insight and Intelligence.We connect industry leading companies with the talent and resources they need to achieve their potential. Bringing the right technical expertise and business acumen to help achieve your goals. To crafting solutions that address the most complex business challenges with precision and continuous improvement.

Managed PMO with the goal of ensuring overall experience (customer and employee) was in alignment with service blueprint. · Created delivery framework which encompassed sales, project inception through release and customer follow up · Ensured employee and contractor onboarding/offboarding experience was outlined and executed to blueprint and security/privacy standards · Accountable for supplier relationships – Established partnerships with suppliers to support delivery team when resource availability was low · Managed resource allocation/utilization for all internal and external projects · Tracked, managed and reported revenue from forecast through invoice · Accountable for project estimation to ensure project profitability targets were met · Accountable for project portfolio ensuring projects were documented and case studies created when necessary · Accountable for Microsoft partnershipManage project teams to deliver successful projects for clients seeking business efficiency through technology. · Created and managed complex project plans. · Analyzed and organized customer business and organizational needs to create business requirements documentation and/product roadmap. · Worked closely with design, development and test teams to deliver quality products. · Utilized offshore teams to implement projects where budget was a constraint · Used Visual Studio and SharePoint regularly.Sales and engagement management · Supported sales team in presales activities · Meeting potential clients to gather initial high-level requirements, describing approach and expected engagement model · Managed portfolio of accounts with a mindset to retain and grow each account · Supported delivery team and client throughout projects to ensure roadblocks were cleared · Hired and negotiated contracts with offshore teams to support our onshore operations · Integrated and managed onshore vendors into our team as project demands require

Bellevue, Washington, United States

Created and spearheaded an agile and cost-effective developer training program for ASG, BING and BING Ads developers.Transformed a three day, in person training program into a self-serve online program allowing developers to get productive as quickly as possible while learning at their convenience.Drastically reduced time and financial commitments from program and development teams to onboard and execute on future training curriculum that is released.The abovementioned program was created as a scalable, so savings became greater as more teams onboarded over time.Added social integrations to connect teams and foster community.

Lead team of technical publishers/developers to maintain partner site. Created and documented process and maintenance tasks to ensure a positive partner experience. Implemented workflow to allow flexibility and reporting to meet client needs. Worked with client to identify social media strategy on site by implementing share functionality and strategy.Site scrub project to clean site of irrelevant content. Created plan to scrub content throughout site for validity. Reduced site from 2000+ resources to less than 800 through a strategic plan of content audits over 6 months.Migrated site consisting of over 300 resources to SharePoint platform in 4 months. Evaluated resources with content team for validity and created and maintained project plan to ensure migration was completed on time. Also worked with development team and subsidiary panel to identify key areas of improvement for new site.

Managed project/initiatives from beginning to end with a team of content managers, creative writers and web publishers while coordinating to be inline with stakeholder and client’s needs. Worked with subsidiary sites to create a seamless adoption across 82 different countries. Addressed partner concerns and complaints. Fixed and maintained team SharePoint site.Reduced site content through a site scrub by 20%. Used web metrics to determine at risk resources to asses validity.Managed navigation project calendar and project plan. Projects planned out semi-annually to allow for subsidiary adoption flexibility.

Performed daily edits to partner portal pages, downloads and links. Created and ran reports using SQL queries for both Global and Subsidiary sites. Reviewed functional specifications and wrote test scripts for multiple Globalization releases. Administered UAT testing for release. Created and updated process documents located on SharePoint. Migrated sections of old SharePoint to new location using SharePoint 2007.Worked on a team of web publishers to implement a new design on an enterprise level Web site. Built XML templates within a proprietary content management system to create and publish web pages. Evaluated layouts and templates of existing web pages and modified pages to match updated design guidelines. Conducted quality assurance reviews of content to identify broken links, incorrect text, and inconsistent designs. Completed publishing tasks within tight deadlines and short turnaround times.

Managed audio/video sales department. Directed sales team’s planned selling towards specific goals. Hired and trained new associates. Handled scheduling to reduce overtime and control labor. Reduced shrink by inventory audits and keeping stock organized. Increased sales by 13 percent and improved the quality of associates in the department.