Andy Mangano Email & Phone Number

Whitsett, North Carolina

Burlington, North Carolina

Responsibile for quality departments for Impact Fulfillment Services that has locations in Burlington, NC and Iowa City, Iowa.

We will assist organizations to improve their overall business performance by creating, aligning and executing business process strategies to improve customer satisfaction, enhance quality measurements and grow profitability.

Recruited to join the management team to establish the customer operation department for the organization (company subsequently ceased operating) the components being, sourcing of raw materials, establishing the manufacturing process, implementing our customer service function along with managing the entire supply chain organization. Results and leadership actions that were achieved;Developed and implemented the business plans for sourcing suppliers, servicing our customers and the supply… Show more Recruited to join the management team to establish the customer operation department for the organization (company subsequently ceased operating) the components being, sourcing of raw materials, establishing the manufacturing process, implementing our customer service function along with managing the entire supply chain organization. Results and leadership actions that were achieved;Developed and implemented the business plans for sourcing suppliers, servicing our customers and the supply chain activities to support the company from a capability, quality and cost perspective.Reduced our targeted cost of goods sold by over 56%. Established a customer service center to support our end users along with the physicians and health care organizations that utilized our product line, this included writing all the telephone scripts and training all employees. Member of various customer implementation teams that worked with our customers to understand their requirements and then worked with internal teams to implement those requirements. Show less

Responsible for the Quality/Manufacturing Life Science product line, entailing product line strategy, strategic and tactical sales plan and the overall coordination of operations to support the company's main product line. Combining my knowledge of operations and current regulations covering the life science industry I managed a team of professionals that advised Pharmaceutical/Medical Device/Bioscience companies how to cost effectively implement quality programs that ensured regulatory… Show more Responsible for the Quality/Manufacturing Life Science product line, entailing product line strategy, strategic and tactical sales plan and the overall coordination of operations to support the company's main product line. Combining my knowledge of operations and current regulations covering the life science industry I managed a team of professionals that advised Pharmaceutical/Medical Device/Bioscience companies how to cost effectively implement quality programs that ensured regulatory compliance. Worked with the FDA to develop and implement GMP training courses used by their auditors and inspectors along with many companies in the life science industry. By utilizing my consultative approach to problem solving along with team building abilities, I increased revenue by over 15% for the organizations main product line. Show less

Was responsible for data entry, call center/customer service, facilities, managed health care, print production and the direct marketing departments for the organization.

Responsible for global strategic and tactical operations for manufacturing, customer service, purchasing, supply chain, engineering, quality management and regulatory affairs while operating as a key member of the Global Leadership team. After analysis of market conditions and business process, I researched, planned and then implemented a company wide High Velocity Management (H.V.M.) process improvement program that yielded significant improvements to the organization. Key contributions to… Show more Responsible for global strategic and tactical operations for manufacturing, customer service, purchasing, supply chain, engineering, quality management and regulatory affairs while operating as a key member of the Global Leadership team. After analysis of market conditions and business process, I researched, planned and then implemented a company wide High Velocity Management (H.V.M.) process improvement program that yielded significant improvements to the organization. Key contributions to Colorcon included: After consulting with our sales team and customers implemented a global customer service plan that utilized a real time global customer database that enhanced our response to customer inquires. Utilizing best practices from our locations implemented a global manufacturing and distribution plan, which entailed building new manufacturing and distribution facilities in China, Japan and the UK along with standardizing equipment and processes.Increased manufacturing capacity 75% by implementing H.V.M. and eliminating non-value adding activities in the manufacturing process and reducing budgeted capital expenditures. At the same time we reduced global lead-times for our main product line by 68%. Served as a key member of the global I.T. steering committee that managed a worldwide E.R.P. implementation while also establishing a new cost system. By establishing e-commerce programs, vendor consolidation and certification along with standardization of raw material specifications we decreased raw material cost in excess of $1,000,000 annually. Show less

Directed the total plant operations for a 550,000 square foot, pharmaceutical manufacturing facility that supplied OTC and Rx products to North America, also responsible for an international facility located in Perth, Canada. Departments that were part of my daily responsibilities were; manufacturing, packaging, human resources, finance, facility management, technical engineering along with quality control. Product lines that were supplied from the plants were solid dose, semi-solid creams and… Show more Directed the total plant operations for a 550,000 square foot, pharmaceutical manufacturing facility that supplied OTC and Rx products to North America, also responsible for an international facility located in Perth, Canada. Departments that were part of my daily responsibilities were; manufacturing, packaging, human resources, finance, facility management, technical engineering along with quality control. Product lines that were supplied from the plants were solid dose, semi-solid creams and liquid products. Show less

As the youngest plant manager for the company I was responsible for the total operation of the facility employing 250 people that manufactured and packaged both OTC, Rx and controlled substance products. It was at this location that I began my understanding of the power of work teams and how to tap into the power of developing the talents of all people within the organization. Process Improvement Plant of the year for the company in 1989Utilized a cross functional team to review our… Show more As the youngest plant manager for the company I was responsible for the total operation of the facility employing 250 people that manufactured and packaged both OTC, Rx and controlled substance products. It was at this location that I began my understanding of the power of work teams and how to tap into the power of developing the talents of all people within the organization. Process Improvement Plant of the year for the company in 1989Utilized a cross functional team to review our purchasing policies that led to a reduced plant inventory of 53%Led a process improvement team that analyzed our production process, results were improved overall on time delivery to 96% a 15% improvement. Show less