Amani Alshawarbeh Email and Phone Number

1. communicate with clients and providing them with the needed assistance. Aside from responding to calls and inquiries.2. perform basic administrative support tasks such as producing reports and necessary documentation, updating the database, and maintaining correspondence.3. leading and supervising a team of customer service representatives, all in the joint effort to secure customer satisfaction and reach sales targets.

* Respond and follow-up customer calls to ensure customer satisfaction. * Give the best customer centric experience to the customer.* Provide personalized indirect customer service by responding to the needs of the each customer. * Log shipment collection requests. * Track customer's shipment in order to answer customer's inquires for updates on products as Express, Domestic.* Provides products and services information to customer's as… Show more * Respond and follow-up customer calls to ensure customer satisfaction. * Give the best customer centric experience to the customer.* Provide personalized indirect customer service by responding to the needs of the each customer. * Log shipment collection requests. * Track customer's shipment in order to answer customer's inquires for updates on products as Express, Domestic.* Provides products and services information to customer's as needed.* Answer customer's general inquires. Show less