Amani Eldridge Email & Phone Number

Baltimore, Maryland, United States

• Planned, Maintained the business calendar for 9 providers. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients• Compiles and reviews statistical data from completeness and accuracy prior to distribution or use• Performed resume reviews and conducted interviews • Coordinates the orientation and training of new employees, performs evaluations• Drafts disciplinary letters and provide coaching opportunities• Create an… Show more • Planned, Maintained the business calendar for 9 providers. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients• Compiles and reviews statistical data from completeness and accuracy prior to distribution or use• Performed resume reviews and conducted interviews • Coordinates the orientation and training of new employees, performs evaluations• Drafts disciplinary letters and provide coaching opportunities• Create an employee file and maintain documents such as: licensing, certificates, disciplinary actions, performance reviews, etc.• submits staffing openings to HR• coordinates with staff to create training manuals for new hires and continuous training development for current staff• Review and adjust existing workflows to streamline our process• Handles payroll and time off request via UKG • Attends monthly COE Leadership meetings with senior directors and Physician practice meetings• Schedules providers surgeries for induction, c-sections, other gynecologic services (tubal ligation, etc)• Verifies benefits, referral/ prior auth request prior to scheduling patients to ensure there are no billing errors• Correct claim errors and communicate with insurance companies to reconcile any discrepancies • Ensures all staff members maintain maximum discretion and adherence to all HIPAA regulations while engaging in patient care. • Implements improvement elements from lessons learned and staff feedback to the new employee-training program. Ensures practice policies are emphasized Show less

Annapolis, Maryland, United States

• Planned, Maintained the business calendar for 2 Dentists. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients.• Analyzes business metrics (budget, revenue, expenses) for multi-million dollar facility• Compiles and reviews financial data and/or statistical data for completeness and accuracy prior to distribution or use • Correct claim errors and communicate with insurance companies to reconcile any discrepancies •… Show more • Planned, Maintained the business calendar for 2 Dentists. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients.• Analyzes business metrics (budget, revenue, expenses) for multi-million dollar facility• Compiles and reviews financial data and/or statistical data for completeness and accuracy prior to distribution or use • Correct claim errors and communicate with insurance companies to reconcile any discrepancies • Completes monthly financial reclass for revenue department to ensure proper reimbursement rates for providers• Coordinates staff scheduling- to include approving time off• Coordinates the orientation and training of new employees, performs evaluations• Implements improvement elements from lessons learned and staff feedback to the new employee-training program. Ensures practice policies are emphasized • Ensures all staff members maintain maximum discretion and adherence to all HIPAA regulations while engaging in patient care. Show less

Annapolis, Maryland, United States

• Responsible for coordinating product meetings and IUD training to ensure all providers are up-to-date and compliant. • Compiles and reviews financial data and/or statistical data from completeness and accuracy prior to distribution or use • Maintains and orders inventory totaling upward of $80,000+• Liaison for contract negotiations for new products, such as intrauterine devices (IUD)• Completes monthly financial reclass for revenue department to ensure proper reimbursement… Show more • Responsible for coordinating product meetings and IUD training to ensure all providers are up-to-date and compliant. • Compiles and reviews financial data and/or statistical data from completeness and accuracy prior to distribution or use • Maintains and orders inventory totaling upward of $80,000+• Liaison for contract negotiations for new products, such as intrauterine devices (IUD)• Completes monthly financial reclass for revenue department to ensure proper reimbursement rates for providers• Verifies benefits, referral/ prior auth request prior to scheduling patients to ensure there are no billing errors• Correct claim errors and communicate with insurance companies to reconcile any discrepancies• Ensures all staff members maintain maximum discretion and adherence to all HIPAA regulations while engaging in patient care• Mediates resolution matters with the insurance companies concerning patient payment problems and reimbursement issues Show less

Annapolis, Maryland, United States

• Planned, Maintained the business calendar for 2 ophthalmologists. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients. • Performed resume reviews and conducted interviews for more than 20 new employees. Focused approach on policy enforcement and practice enhanced patient satisfaction by 65%.• Coordinates staff scheduling- to include approving time off• Coordinates the orientation and training of new employees, performs… Show more • Planned, Maintained the business calendar for 2 ophthalmologists. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients. • Performed resume reviews and conducted interviews for more than 20 new employees. Focused approach on policy enforcement and practice enhanced patient satisfaction by 65%.• Coordinates staff scheduling- to include approving time off• Coordinates the orientation and training of new employees, performs evaluations• Executed weekly audits to verify payments, refunds, and reimbursements were processed and completed. Reduced erroneous payments by 20%. • Identified and addressed hazards in the workplace environment and implemented a daily check program that was recognized throughout the medical network. Show less

Austin, Texas, United States

• Planned, Maintained the business calendar for 2 ophthalmologists. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients. • Performed resume reviews and conducted interviews for more than 20 new employees. •Focused approach on policy enforcement and practice enhanced patient satisfaction by 65%.• Executed weekly audits to verify payments, refunds, and reimbursements were processed and completed. Reduced erroneous payments by… Show more • Planned, Maintained the business calendar for 2 ophthalmologists. Deconflicted patient workflow with other scheduled and coordinated meetings to maximize time with patients. • Performed resume reviews and conducted interviews for more than 20 new employees. •Focused approach on policy enforcement and practice enhanced patient satisfaction by 65%.• Executed weekly audits to verify payments, refunds, and reimbursements were processed and completed. Reduced erroneous payments by 20%. • Correct claim errors and communicate with insurance to reconcile any discrepancies• Identified and addressed hazards in the workplace environment and implemented a daily check program that was recognized throughout the medical network. Show less

Master'S Degree, Data Analytics

Bachelor'S Degree, Healthcare Management

Associate'S Degree, Pre-Nursing Studies

Associate'S Degree, Applied Science