I am a dedicated and detail-oriented professional with extensive experience in administration, customer service, and operational management. During my role as an Administrator at Splash International Marketing, I managed a wide range of responsibilities, including claims handling, inquiries resolution, order processing, invoicing, freight coordination, and accounts receivable operations such as billing and pre-authorizations. My role also involved providing exceptional customer service support, ensuring client satisfaction and seamless communication.Earlier in my career, I worked as a Customer Service Representative at Sunny Food Mart, where I developed strong interpersonal skills and the ability to handle diverse customer needs efficiently.Academically, I hold two postgraduate diplomas in Healthcare Management and Nursing Leadership & Management from Northern College, equipping me with a solid understanding of healthcare operations and leadership principles. Additionally, I have a Master’s degree in Zoology. My education, combined with my professional experience, has equipped me with a comprehensive understanding of operational processes, leadership principles, and customer-centric strategies.I am passionate about leveraging my versatile skill set to drive organizational success, enhance customer experiences, and streamline administrative processes. I am actively seeking opportunities where I can contribute to operational excellence and grow in a dynamic, results-driven environment.
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Administrative AssistantSplash International Marketing Jan 2023 - Jun 2024Canada*Developed and implemented strategies for providing excellent customer service experience.*Managed incoming calls while providing information or transferring callers to appropriate personnel. Investigated discrepancies in claims and resolved issues with customers via telephone or written correspondence. *Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.*Reviewed accounts for payments received or approved credit arrangements. Processed invoices for payment using accounting software applications. -
Administrative AssistantSplash International Marketing Jan 2023 - Jun 2024Markham, Ontario, Canada -
CashierSunny Food Mart Aug 2021 - Jan 2023CanadaDelegated work to employees based on shift requirements, individual strengths and unique training. Mentored employees in management of complicated sales, complex issues and difficult customers. Cultivated professional relationships with guests, improving customer retention through coordinated service.Assisted with training new cashiers and customer service team members to increase speed of onboarding. Processed payments promptly for customers to exceed productivity standards.
Amanjot Kaur Education Details
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Health Care Management -
Zoology/Animal Biology
Frequently Asked Questions about Amanjot Kaur
What is Amanjot Kaur's role at the current company?
Amanjot Kaur's current role is Administrative Assistant @ Splash International Marketing | Health care management.
What schools did Amanjot Kaur attend?
Amanjot Kaur attended Northern College Of Applied Arts And Technology, Dav University, Jalandhar.
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Amanjot Kaur
Recruiter @ Gallant & Toole Inc. | Business Management- Human ResourcesGreater Toronto Area, Canada -
Amanjot Kaur
Milton, On -
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