Inbound Customer Service Representative
Current- Offer virtual administrative support to the customers of various small businesses and large organizations in multiple fields such as Healthcare, Hospitality, Property Management, Oil and Gas, Legal, Real Estate, etc.
- Handle customer and in-house staff calls professionally to assist them according to the organizational structure and requirements.
- Relay messages accurately and transfer calls when necessary.
- Provide information about products or services.
- Proficiently use communication tools, virtual phone systems, and other software.