Managing operations and solutions provided by the company.

Completed various contracts to clients' satisfaction. The work includes but not limited to:• Providing project management solution to customers using sheets, reports and dashboards for data visualisation• Using tools like Pivot tables, Smartsheet Control Centre etc• Using APIs to solve complex problems where Smartsheet gives up!

Leading the Autonomy & Automation agile team for the development and maintenance of Cat© MineStar™ Solutions for the mining industry:• Coordinating with Product Management & architects to have a well-defined feature backlog• Ensuring that high quality software is delivered to the customers, free from vulnerabilities• Advocate of inventing new Intellectual Property

Leading geographically spread teams for the development and maintenance of embedded software for the next generation console server. The highlights are:• Achieved the “General Availability” milestone just 3 months into my role• Capturing requirements, defining solutions, and writing user stories• Coordinated with other members of solution planning team to have a prioritised feature backlog that delivers the product roadmap• Formulated product User Experience with the stakeholders• Subject matter expert to ensure the product features are coherent and of high quality• Collaborated with production to ensure that the software is ready for shipping

Lead two agile teams of 13 people for the development and maintenance of cloud software, hardware and firmware products:• Ensured that 100% of upcoming features are well defined and 80% of them are in program backlog• Facilitated feature definition with continual collaboration with the stakeholders• Expedited the telco approval of IoT devices for volumetric sale of 90k units in Q1/2 2019• Initiated use of bigger data storage in products that boosted customer confidence an expedited sale• Project managing the certification / approval of new equipment / accessories for the company• Managed the regular release of documentation with critical safety updates• Established templates / SOPs to be used by the Product Management team for everyday work

Delivered firmware for the Atlas Series smart meters on MSP430 microcontroller for global market:• Attained DLMS/COSEM standard compliance for smart meters that succeeded in sale of 20,000 units• Centralized the knowledge base by authoring over 25 articles on firmware design that freed-up employee time and cultivated an environment of knowledge preservation• Devised methods to automate repetitive tasks using Python and conserved several man hours

Developed embedded software for network switches based upon various CPU architectures• Reduced downtime of the 2920 series network switch by adding support for remote firmware upgrade of the peripheral devices – appreciated by the global team• Accomplished timely resolution of critical issues that raised confidence of tier 1 customers

Managed a team of 5 firmware developers while also hands-on coding embedded software for smart meters and various AMR (Automated Meter Reading) solutions:• Led a team of developers building smart meters and communication devices• Project scheduling and resource allocation for firmware team• Participated in discussions with clients and stakeholders on technical specifications• Completed performance appraisal and mediated conflicts• Developed the architecture of firmware for smart meters and created the application and device drivers

Writing embedded software for smart meters and ISM band modems:Single-phase Smart Meter:► Designed and developed embedded application and several scalable features / device drivers e.g. LCD, I2C, UART, flash programming for new Solo 3 smart meter► Performed code optimisation using assembly language to meet the speed, size and power requirements for diverse products► Wrote and executed test plans► Provided a consistent and backwards compatible interface between the energy meter and various data download devicesFeatures coded: Software scheduler, asynchronous event detection and logging, daylight saving time, tariffs, serial communication protocols IEC62056-21, DLMS/COSEM over UART.Modems:► Added various enhancements to the modem firmware► Version-control of software using CVS

Designed applications and device drivers for various 32-bit / 8-bit processors and reference design boards:• Developed application for a set-top box that was used to demo to clients and showcase company’s strengths• Accelerated testing time by adding Graphical User Interface (GUI) in VC++

Developed embedded software for various products and CPU architectures for a Silicon Valley startup.• Accelerated application response time by 75%, thus boosting customer satisfaction• Reduced hardware cost with emulation of a PS/2 keyboard and mouse on a single chip• Decreased downtime and cost by supporting remote firmware upgrade