Amanpreet Kaur

Amanpreet Kaur Email and Phone Number

ICT Customer Service | Project Manager | Agile Enthusiast | Delivering Excellence in IT Consumer Faults @ Telstra
canberra, act, australia
Amanpreet Kaur's Location
Adelaide, South Australia, Australia, Australia
About Amanpreet Kaur

Welcome to my LinkedIn profile! I am a highly motivated and skilled professional with a Master's degree in Information Technology and a passion for harnessing technology to transform businesses and improve lives.🔹 Academic Achievement: With a strong academic background in IT, I have honed my technical expertise and gained comprehensive knowledge in various IT domains, including software development, network administration, database management, and cybersecurity.🔹 Problem-Solver & Innovator: Equipped with a proactive and analytical mindset, I thrive on tackling complex challenges and devising innovative solutions. I am dedicated to leveraging cutting-edge technologies to streamline operations, enhance efficiency, and achieve optimal results.🔹 Team Player & Collaborator: As a team-oriented individual, I excel in collaborating with cross-functional teams to drive projects forward. I believe that fostering a culture of communication and cooperation is vital for achieving collective success.🔹 Lifelong Learner: The rapidly evolving landscape of technology excites me, and I am committed to continuous learning and staying up-to-date with emerging trends. I embrace every opportunity to expand my skill set and adapt to the dynamic IT industry.🔹 Customer-Centric Approach: Understanding the importance of exceptional customer experiences, I prioritize creating solutions that cater to end-users needs. My ability to communicate technical concepts clearly ensures effective interactions with clients and stakeholders.🔹 Seeking Opportunities: I am actively seeking new challenges where I can contribute my knowledge and skills to drive technological excellence. Whether it's software development, IT consulting, or project management, I am eager to make a positive impact.Feel free to reach out at Amanpreetkaur7991@gmail.com or via direct message. I look forward to engaging with professionals who share the same passion for technological innovation and advancement.#InformationTechnology #MastersGraduate #ProblemSolver #Innovator #TeamPlayer #CustomerCentric #ITProfessional #LifelongLearner #LinkedInNetworking

Amanpreet Kaur's Current Company Details
Telstra

Telstra

View
ICT Customer Service | Project Manager | Agile Enthusiast | Delivering Excellence in IT Consumer Faults
canberra, act, australia
Website:
telstra.com
Employees:
32819
Amanpreet Kaur Work Experience Details
  • Telstra
    It Complex Customer Service Specialist
    Telstra Jan 2024 - Present
    Adelaide, South Australia, Australia
    • Customer Engagement: Proactively address customer needs and concerns, especially in sensitive situations.• Technical Support: Provide expert assistance, leveraging product knowledge to resolve issues related to billing, payments, and service faults.• Complaint Management: De-escalate and resolve customer complaints while adhering to Telstra's service standards.• Issue Ownership: Ensure end-to-end delivery of products and services, taking full responsibility for customer inquiries.• Continuous Improvement: Advocate for agile principles and remain available during business hours to enhance operational efficiency
    View
  • Acs (Australian Computer Society)
    Information Technology Project Manager
    Acs (Australian Computer Society) Sep 2023 - Jan 2024
    Adeliade
    • Worked on a project- Develop a website for social awareness.• Planned the project scope and lead team of Data analyst, Front-end developer, Back-end developer, Test analyst and Database Developer.• Distributed task to all the team members according to their roles.• Collaborated with stakeholders to ensure the website reflects the social cause and meets the user needs
    View
  • Eldercare
    Lifestyle Coordinator
    Eldercare Sep 2022 - Jan 2024
    Australia
    • Program Leadership: Design, implement, and evaluate lifestyle programs that promote residents' well-being.• Team Management: Lead and mentor staff, collaborating with healthcare teams and families for holistic care.• Resource Oversight: Manage budgets and resources efficiently, ensuring high-quality program delivery.• Operational Reporting: Oversee program operations, maintain records, and report outcomes to senior management.
    View
  • The Wash
    Information Technology Customer Support
    The Wash Sep 2022 - Oct 2023
    Unley, South Australia, Australia
    • Providing Helpdesk Support- Respond to and resolve IT-related issues reported by end-users through various channels like phone, email, or in-person.• Technical Troubleshooting- Troubleshooting hardware devices.• Customer Support- Assisting customers with their queries.• Preparing Pay Invoices.
  • Altaira
    Personal Care Assistant
    Altaira Jul 2020 - Sep 2022
    Adelaide, South Australia, Australia
    View
  • Sgl Superspeciality Hospital
    Hospital Pharmacist
    Sgl Superspeciality Hospital Sep 2018 - Apr 2019
    Jalandhar, Punjab, India
  • Randhawa Institute
    It Support
    Randhawa Institute Sep 2016 - Jan 2018
    Jalandhar, Punjab, India
    • Troubleshoot Issues: Diagnose and resolve basic hardware, software, and network problems.• Help Desk Support: Respond to user queries and provide technical assistance.• System Maintenance: Perform routine updates, backups, and hardware setups.• Documentation: Keep records of issues and solutions for future reference

Amanpreet Kaur Education Details

Frequently Asked Questions about Amanpreet Kaur

What company does Amanpreet Kaur work for?

Amanpreet Kaur works for Telstra

What is Amanpreet Kaur's role at the current company?

Amanpreet Kaur's current role is ICT Customer Service | Project Manager | Agile Enthusiast | Delivering Excellence in IT Consumer Faults.

What schools did Amanpreet Kaur attend?

Amanpreet Kaur attended Performance Education, Torrens University Australia, Murdoch University, Punjab Technical University.

Who are Amanpreet Kaur's colleagues?

Amanpreet Kaur's colleagues are Van Nguyen, Jason Watson, Muhammad Talal Tanwir, Ellen Wang, Michelle Leow, Rebecca Devcic, Christopher John Dicioco.

Not the Amanpreet Kaur you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.