Clients: Bausch & Lomb - Thermage, Apollo Hospitals (Billion Hearts Beating), Footprints Childcare, TECO Chemicals, Lohia and moreWe translate the business aims into innovative, customizable, measurable online user experiences that promote product branding, awareness and sales. - Built a successful boutique agency specializing in customized communication solutions- Developed a strong understanding of clients' business goals and needs, and used this knowledge to craft customized communication plans that delivered measurable results- Led a team of communication professionals, overseeing the execution of campaigns and projects- Built and maintained relationships with clients, providing exceptional service and support to ensure their satisfaction- Utilized market research and data analysis to inform strategy and decision-making- Demonstrated a track record of meeting or exceeding campaign and project objectives, such as generating leads, increasing brand awareness, and driving sales- Stayed up-to-date with industry trends and best practices, continuously learning and improving the agency's services- Built a network of vendors to support the agency's operations as a lean organization

- Managed relationships and servicing for high-profile clients- Delivered performance campaigns for Hitachi, Apollo Hospitals, and ITC Foods- Established a pitch process and guidelines for new business development- Increased revenue from low-performing clients- Pitched new potential clients

Prioritized service and product complaint by analyzing product complaint reports, warranty data, spare parts sales reports and competitor analysis.Monitored and delivered to the needs of dealer staff and organized their training As part of the Product Improvement team, I prioritised and escalated multiple product problems and was instrumental in resolving product failures by actively working with cross-departmental teamsCoordinated after sales and service readiness for current products’ facelift Owner of after sales and service readiness for CruzeTrained and supervised 2 Junior Engineers and one graduate engineer traineeConducted survey and workshop for first 200 customers (for new models UVA, Spark, Captiva)

Designed a Shell and Tube Heat exchanger for the client Saurashtra Corporative Milk Society

Undertook a study to understand the working of a Diesel Hydro Treater