Aman Seth (Mba) Email & Phone Number

Hi there! 👋 I'm Aman Seth.I'm an experienced operations professional with over 6 years of experience, currently working as a Assistant Operation Manager at Opstree Solutions in Noida, India. My expertise spans daily operations management, project management, process improvement, and team leadership, with a strong focus on customer satisfaction and operational efficiency.Throughout my career, I've developed a robust skill set in utilizing various operational tools like Freshdesk, Salesforce, Air Table, Trello, and Microsoft Excel (Advanced) with Copilot and SQL. I’m also proficient in data visualization tools like Tableau and Power BI, which I leverage to drive data-informed decision-making processes.My educational background includes an MBA from Arunachal University and a Bachelor of Commerce from Banaras Hindu University, where I developed a strong foundation in business administration and data analysis.Career Highlights:- At Opstree Solutions, I managed day-to-day operations across all departments, leading to a 10% hike in productivity and a 60% boost in customer satisfaction.- During my tenure at Vedantu Innovations, I onboarded over 1,000 students monthly, achieving a 95% satisfaction rate, and contributed to a cumulative revenue generation of INR 50 lakh through strategic cross-selling efforts.- As a Relationship Manager at Lakshmi Shree Investment & Securities Pvt Ltd, I increased customer retention by 20% and managed a portfolio of 100 high-value clients, achieving a 25% increase in client investment.- My role as a Guest relations executive at Brij Rama Palace Hotel involved ensuring a 95% guest satisfaction rate by resolving 90% of guest complaints within 24 hours.- During my internship at Passport Seva Kendra (TCS), I assisted over 2,000 customers and helped 1,000+ applicants with their passport applications, reducing processing time by 20%.Interests and Personal Growth:I am passionate about continuous improvement and personal growth, believing that we can always learn and evolve both professionally and personally. I enjoy reading books 📗 and listening to podcasts 🎙️, and I actively create content on LinkedIn to share my knowledge and experiences in operations management.Feel free to connect with me for discussions on operations management, data analysis, or any other topic that piques your interest!