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Aman Ullah Email & Phone Number

Head of BSS and OSS Delivery IT OPS at Ericsson
Location: Saudi Arabia 8 work roles 2 schools
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Role
Head of BSS and OSS Delivery IT OPS
Location
Saudi Arabia
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Aman Ullah is listed as Head of BSS and OSS Delivery IT OPS at Ericsson, a with 107429 employees, based in Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Aman Ullah.

Aman Ullah previously worked as Head of BSS/OSS Delivery IT OPS at Ericsson and Service Reliability Lead (BO Manager) of BSS/OSS OPS Delivery at Ericsson. Aman Ullah holds Bacholar Of Engineering, Electrical Engineering from National University Of Sciences And Technology (Nust).

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Ericsson

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About Aman Ullah

Senior Telecom expert with about 25 years of experience with strong knowledge of the Telecom Industry specialized in 5G, Cloud Computing IoT, LTE, Network Management and IT/BSS systems. Currently working as Head of BOS Delivery STC IT OPS in Ericsson and maintaining E2E Complex 5G SA solutions to fulfill customer business requirements with engaging multiple IT systems, vendors, internal business stakeholders, project management, BA stakeholders’ management with the Agile DevOps delivery methodology.Have very deep knowledge of 5G Networks, LTE, Cloud Computing and BSS products (Revenue Management, Service Enablement, Front-end, Charging system, Catalog Manager, Order Management, Mediation, Enterprise Architecture). Have experience of maintaining and running operations for operators like STC and Mobily as well as leading and driving several successful projects across Tier1 operators like stc 5G Launch, stc National Disaster Recovery solution, stc Unified Charging solution, Policy Control and Charging in stc, charging upgrade in stc, Charging Virtualization in stc.Strong people leadership experience with leading various teams along with first class communication and presentation skills. I am a highly motivated results-driven telecommunications and IT professional with an international multi-culture mindset. Has experience in engineering and operations at Ericsson and SIEMENS. Skilled in delivering BSS/OSS and Intelligent Network solutions, optimizing system performance, and leading diverse teams.

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Ericsson
Ericsson
Head of BSS and OSS Delivery IT OPS
Saudi Arabia
Website
Employees
107429
AeroLeads page
8 roles

Aman Ullah work experience

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Head Of Bss And Oss Delivery It Ops

Saudi Arabia

Head Of Bss/Oss Delivery It Ops

Riyadh, Saudi Arabia

• Leading multiple teams in Ericsson STC account for operations and maintenance of STC 5G Network.• Responsible of providing advanced troubleshooting, guides internal teams, and handles escalated network incidents for complex 5G issues. 1st and 2nd level support.• Responsible of testing and implementing new 5G use cases for STC Network.• Responsible of testing and implementing different 5G Voice and Data packages for STC subscribers.• Responsible for managing the lifecycle, growth, and digital transformation of STC’s IT 5G from operation and maintenance perspective.• Collaborating with STC design team in testing. Implementation and maintaining end to end solutions for introducing new cutting-edge technologies such 5G, IoT and Cloud Computing for stc Group to maintain their leadership in Kingdom of Saudi Arabia.• Collaborate with STC Cyber Security team to identify and handle issues related to cyber security. That includes software patches installation to close cyber security vulnerabilities.• Leading operations teams for Ericsson BSS (Billing, Charging, Mediation, Catalog and Order Management, and Digital Transformation) and OSS products dedicated for STC account.• Responsible for BSS Solutions/Products engagements and Delivery for STC account mainly for charging system and Service Enablement.• Managing the E-2-E Solutions offerings, including standard Ericsson ITC Portfolio and qualified 3PP solutions/services partners.• Responsible to select and train new Saudi engineers to integrate then within team.• Supporting solution team for large and complex Digital Services engagements towards STC.• Managing software updates and upgrade for different network elements with Ericsson support team.

Service Reliability Lead (Bo Manager) Of Bss/Oss Ops Delivery

Riyadh, Saudi Arabia

• Leading multiple teams in Ericsson STC account for operations and maintenance of STC 5G Network.• Responsible of providing advanced troubleshooting, guides internal teams, and handles escalated network incidents for complex 5G issues. 1st and 2nd level support.• Responsible of testing and implementing new 5G use cases for STC Network.• Responsible of testing and implementing different 5G Voice and Data packages for STC subscribers.• Responsible for managing the lifecycle, growth, and digital transformation of STC’s IT 5G from operation and maintenance perspective.• Collaborating with STC design team in testing. Implementation and maintaining end to end solutions for introducing new cutting-edge technologies such 5G, IoT and Cloud Computing for stc Group to maintain their leadership in Kingdom of Saudi Arabia.• Collaborate with STC Cyber Security team to identify and handle issues related to cyber security. That includes software patches installation to close cyber security vulnerabilities.• Leading operations teams for Ericsson BSS (Billing, Charging, Mediation, Catalog and Order Management, and Digital Transformation) and OSS products dedicated for STC account.• Responsible for BSS Solutions/Products engagements and Delivery for STC account mainly for charging system and Service Enablement.• Managing the E-2-E Solutions offerings, including standard Ericsson ITC Portfolio and qualified 3PP solutions/services partners.• Responsible to select and train new Saudi engineers to integrate then within team.• Supporting solution team for large and complex Digital Services engagements towards STC.• Managing software updates and upgrade for different network elements with Ericsson support team.

Jun 2017 - Mar 2024

Team Lead In Back Office

Riyadh, Saudi Arabia

Lead a team of engineers responsible for Intelligent Network (IN) Back Office operations, ensuring high-quality support and maintenance of IN systems.Oversee the configuration, integration, and troubleshooting of IN platforms to ensure network performance and reliability.Coordinate and manage daily team activities, providing guidance and technical support to ensure smooth operation of IN systems.Collaborate with cross-functional teams to implement new services, features, and updates in IN platforms.Handle escalated technical issues, providing advanced troubleshooting and resolution strategies.Ensure adherence to Service Level Agreements (SLAs) and maintain high availability of IN systems.Manage system upgrades, software patches, and capacity expansion projects, ensuring minimal disruption to services.Conduct performance evaluations, training, and development plans for team members to enhance skills and expertise.Prepare and present regular reports on system performance, incidents, and project progress to senior management.

Aug 2012 - May 2017

Senior In Engineer

Riyadh, Saudi Arabia

Design, implement, and maintain Intelligent Networks (IN) solutions, including service layer applications.Provide technical expertise in the integration and configuration of IN platforms.Collaborate with cross-functional teams to develop customized IN solutions based on customer requirements.Troubleshoot and resolve complex issues related to IN platforms, ensuring high system availability and performance.Perform software upgrades, patches, and system updates to maintain optimal operation of IN systems.Support deployment of new services, features, and solutions in IN systems.Conduct testing, validation, and optimization of IN systems for performance enhancement.Provide technical support and training to junior engineers and network operations teams.Ensure compliance with Ericsson’s technical standards and customer specifications.Stay up to date with advancements in IN technologies and telecommunications trends.

Sep 2008 - Jul 2012

System Engineer

Riyadh, Saudi Arabia

Perform system-level analysis and troubleshooting.Optimize network systems for performance and scalability.Conduct system architecture reviews and feasibility studies.Coordinate with developers and network engineers for seamless integration.Manage system hardware and software installation and maintenance.Support deployment of network solutions (e.g., 4G/5G networks, IP systems).Prepare system documentation and testing procedures.

Aug 2005 - Jun 2008

Senior Executive Engineer

Riyadh, Saudi Arabia

Lead large-scale engineering projects, overseeing all stages from design and planning to implementation and final delivery.Collaborate with cross-functional teams, including R&D, manufacturing, quality control, and supply chain, to ensure successful project execution.Provide technical guidance and mentorship to junior engineers and team members, ensuring adherence to best practices.Ensure compliance with Siemens' safety, quality, and environmental standards across all engineering operations.Troubleshoot complex technical issues, offering innovative solutions to optimize processes and systems.Conduct project feasibility studies, cost-benefit analysis, and risk assessments for new and ongoing projects.Drive continuous improvement initiatives, identifying opportunities for enhancing efficiency, reducing costs, and improving product quality.Coordinate with external vendors, contractors, and clients to ensure project alignment and timely completion.Prepare and review detailed project documentation, reports, and engineering drawings.Act as a liaison between engineering teams and upper management, ensuring project objectives are clearly communicated and met.

May 2002 - Jan 2005

Executive Engineer

Islamabad, Islāmābād, Pakistan

Lead and execute engineering projects from inception to completion, ensuring on-time delivery and adherence to project specifications.Collaborate with design, manufacturing, and quality teams to ensure product designs meet Siemens' technical standards and regulatory requirements.Troubleshoot and resolve complex technical issues in collaboration with engineering teams.Ensure compliance with Siemens' safety, quality, and environmental standards in all engineering processes.Prepare detailed project documentation, reports, and technical drawings.Act as a technical point of contact for internal teams and external stakeholders.Support continuous improvement initiatives by identifying process efficiencies and implementing best practices.Stay up to date with industry trends, emerging technologies, and Siemens' internal processes.

Mar 1999 - Apr 2002
Team & coworkers

Colleagues at Ericsson

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2 education records

Aman Ullah education

Intermediate, Pre-Engineering, A

F. G Sir Syed College, The Mall, Rawalpindi Cantt, Pakistan
FAQ

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What company does Aman Ullah work for?

Aman Ullah works for Ericsson.

What is Aman Ullah's role at Ericsson?

Aman Ullah is listed as Head of BSS and OSS Delivery IT OPS at Ericsson.

Where is Aman Ullah based?

Aman Ullah is based in Saudi Arabia while working with Ericsson.

What companies has Aman Ullah worked for?

Aman Ullah has worked for Ericsson and Siemens.

Who are Aman Ullah's colleagues at Ericsson?

Aman Ullah's colleagues at Ericsson include Örjan Renström, Sara López Casado, Karthik Nagabhushana, Bellis Xiu, and Nirmallya Sanyal.

How can I contact Aman Ullah?

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What schools did Aman Ullah attend?

Aman Ullah holds Bacholar Of Engineering, Electrical Engineering from National University Of Sciences And Technology (Nust).

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