Amany Sayed - Mba Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

Cairo, Egypt

Identifies, evaluates, and develops new business opportunities in orderto expand business and increase profitability.• Responsible for retaining and expanding existing company relationships,product lines and new business from prospective customers and suppli-ers.• Develop the internal operations process and create new dashboard tomonitor the business performance.• identifies potential new markets and business opportunities to increasesmarket share.• Establishes relationships with potential customers and suppliers.• Build strong market insights to help shape and refine product develop-ment.• Develop current company portfolio and strategy.• Develop new Marketing activities to increase sales.• Develop internal staff competences to align with the new business enhancement strategy.

Cairo, Egypt

• Manages and oversees overall supply chain activities, including purchas-ing and inventory as well as selection of vendors.• Developing strong relationships and processes with both customers andsuppliers to achieve a tightly integrated, high performance supply chain.• Working on reducing inventories without affecting availability by im-proving the inventory parameters i.e. lead-time, supply reliability.• Develop, maintain and improve the service level agreements with NCS’s.• Ensuring continuous development and training to the staff.• Ensuring that the demand process is properly followed and communicat-ing forecast accuracy to the customer.• Tracking and analyzing missed cases and implementing action plans toresolve the basic causes.• Monitoring department KPIs achievement on monthly, quarterly andannual bases.

Egypt

• Evaluation of Nissan KSA Showrooms performance according to NissanStandard Sales Process and facility assessment - across KSA.• Develop and implement Training enhancement program for Nissan Ex-press Egypt to develop the staff skills to be nominated the top perform-ers in Nissan Skills competition 2020.

Dubai, United Arab Emirates

▪ Regional Non-technical Training Manager - General Motors Middle East▪ Define training and development strategy/plans across the region.▪ Established detailed process of continuous improvement in the developmentand delivery methodology of all Training materials based on TNA and business objectives.▪ Establish required dashboard to monitor and enhance Training Academy KPI’s▪ Development and adaptation of GM global training materials as approved with GMME to include any variations in content or languages as required.▪ Development and implementation of General Motors Skills Competitions.▪ To deliver of approved GMME Training materials in line with the dealer training▪ Development and record VODs for New product launches & other related materials. ▪ Developed and delivered training programs that implemented the most modern adult learning methodologies to improve the overall leaner experience and competence. ▪ Trained and coached General Motors dealers' staff across the Middle East to implement strategies, improve market share, grow profitability and meet business objectives and KPIs using GM's best practices.

Egypt

almost 9 years of experience in Nissan Motor Corporation with extensive experience in After-sales, training delivery, management & business development as well as dealer operations, auditing, parts operation/sales.▪ Implement aftersales Strategy, programs, Dealer Standards assessment and reporting.▪ Drive and monitor dealer performance to achieve targets and increase customer service retention,Service Quality KPI’s, dealer Standards and Genuine Parts & Accessories purchases.▪ Conduct business review on monthly/quarterly basis and forecast/review of each NSC.▪ Developing new revenue-generating programs to improve business profitability.▪ Management of marketing campaigns, assigned special projects and regional programs▪ Implement/evaluate Aftersales dealer operation (AS-DOS) across North Africa Region▪ Closely coordinate with Global Aftersales Network (Japan) team to enhance AS operations of NAF countries, alsoa communication point between NAF NCSs & other Nissan entities▪ Follow-up CS activities & action plan▪ Engagement in any new project launched in region

Egypt

 Establish training and development strategy/plans across the region.▪ Set regional and national annual and mid-term training plans/preparations based on TNA, targets and resources.▪ Set & control annual Training Budget▪ Monitor effectiveness of training through various evaluations and report on the effectiveness of training toensure consistency and relevance.▪ Nissan Regional Contest Market Leader - responsible for Regional and National Contest Full planning,Criteria, Budget, Organizing, Execution & Judging.▪ Maintain up-to-date knowledge of any service or system changes and support amends and delivery as required,including: policies and procedures, systems, mandatory and regulatory learning,▪ Promote and integrate Vision & Values into all activity, aligned to customer experience.▪ Develop, conduct and report all Nissan Non-Technical Training Courses for both regional and National Countries▪ Conduct all Non-Technical Training Courses and activities among North Africa region▪ Support Aftersales/Sales departments in AS-DOS/DOM implementation and evaluation across NSCs.

Egypt

•  Analysis, follow up and enhance the Performance and Profitability of Nissan NSCs Parts Sales. Prepare weekly and monthly sales reports and attend meetings with the sales group to monitor sales achievement and highlight pending customer issues to attain the targeted monthly sales budget. Communicate, cooperate and team up with all departments to ensure that standard policy and procedure on sales retail is properly adhered at all times. Measure performance of Nissan dealers and wholesalers within all Nissan Network in areas of parts operation, retail/wholesale sales handling, logistics and warehouse management. Suggest new items to recover dealers’ stock, Identifying sales budget per dealer. Develop and Conduct in-house & OJT Parts Training for dealers and internal staff. Coordinate with Finance Department on any overdue accounts of customer and follow up customers on the payment to avoid delay of order processing.  Support logistics team in annual stock tacking.

Egypt

Responsibilities • Coordinates: Internal training through the respective Heads of Department and after sales staff. External training through the respective Heads of Department• Carries out: Instructional (face to face) training courses for all After sales staff Training for Sales staff as advised by the Training & Technical Manager• Ensures After sales staffs are kept up to date with: Current and new technology (vehicle systems, diagnostics, vehicle programming procedures) Maintains an individual training record for all after sales staff Produces an annual training plan for all after sales staff External training for companies & workshops Market Leader for the Volvo Vista (Certified by Volvo Sweden) Market Administrator for the Volvo Competence Development Platform  Market Administrator for Hyundai HTRP (Hyundai technician recognition program)

Egypt

Master Of Business Administration - Mba, Business Administration, Management And Operations, A+

Master Of Business Administration - Mba, Business Administration, Management And Operations, A

Bachelor Degree, Mechanical Engineering-Automotive Section, Automotive Engineering, Good

• Project Grade: Excellent. “ Evaluation of passenger car performance”