Establish a network and systems infrastructure from the ground up, following industry best practices. Prioritize the security of endpoint devices by ensuring compliance with operating system standards, actively mitigating vulnerabilities, and addressing potential security risks. Deploy Fortinet firewalls at both the central office and remote sites, implementing IPsec site-to-site VPN connections. Introduce the cloud-based Kaspersky endpoint solution to effectively counteract risks associated with viruses, malware, and ransomware attacks.Successfully execute the migration of tenants in response to the company separation. Integrate Cisco Catalyst switches, VLANs, and inter-routing to minimize broadcast risks and enhance network performance. Design a seamless Wi-Fi connectivity plan for optimal user experience. Implement Windows Server 2016 Group Policy Objects (GPOs) to bolster end-user security and apply necessary hot fixes and patches to servers and endpoints.Develop comprehensive internal IT Standard Operating Procedures (SOPs) aligned with industry best practices. Implement internal systems security measures adhering to industry standards.

As the Manager of Enterprise Services & End User Computing, I was responsible for ensuring the reliability, availability, and security of virtualized resources to support business operations. This involved evaluating system performance and making recommendations for upgrades, maintaining security through updates, patches, and proper permissions, creating proper SOPs and documentation for servers, and monitoring systems to spot potential trouble.When issues arose, I was responsible for problem-solving and implementing backup procedures. Additionally, I trained staff on the use of new technology and offered support as needed. I also managed the EUC support team and coordinated with the IS department to manage block application signatures.In addition to managing ES&EUC, I administered Dell Unity 400 and Dell DD6300, Huawei 2600 SAN, and Brocade SAN switches. I administered Fortinet (Fortimail) 1000D and 900F, and other formal security solutions.As part of my role, I also managed Microsoft Active Directory and group policy, as well as Microsoft Exchange 2016 PR and DR site. I administered Kaspersky Security Center 13 and endpoint devices, managed and administered VMware NSX Avi, and managed and administered GFI Archiver. I was also responsible for managing and administering M365 hybrid cloud scenarios.Lastly, I worked with the infosec team to fix OS vulnerabilities and implement mitigations. Overall, my experience managing VMware vSphere and other technologies allowed me to provide reliable and secure virtualized resources to support business operations.

As a seasoned IT professional, I have led efforts in administering and supporting core Microsoft, VMware, and Cisco technologies. My responsibilities included developing and implementing project plans, conducting risk assessments, and defining contingency plans.To ensure effective controls, I have taken a hands-on approach to designing, installing, and configuring internal and client-facing servers, firewalls, and network devices. I have also managed the systems installed, ensuring they meet the business requirements.Throughout my work, I have paid keen attention to detail, defining and documenting support procedures and best practices. I have also provided after-hours support to help deal with infrastructure-related emergencies. My expertise in troubleshooting complex technical issues has allowed me to maintain reliable systems and keep business operations running smoothly.In addition, I have kept up-to-date with the latest technology trends, evaluating new products and services to determine their suitability for the business. I have expertly updated asset and inventory configuration documentation and have also evaluated firewalls, telecom equipment, and hardware.As part of my work, I have served as a resource in all efforts to implement Fortinet FortiGate 200F. I have also demonstrated my proficiency in designing and implementing configurations with complete reporting functions, enabling a hands-off environment.Overall, my experience in administering and supporting core technologies, developing project plans, providing support, and evaluating new products has allowed me to provide effective and efficient IT solutions to support business operations.

As a Sr. Systems Administrator, I was responsible for managing and administering various IT systems and infrastructure at Shafi Pvt Ltd. My key responsibilities included:Managing and administering the retail software Candela and Microsoft GP 2010 ERP.Managing all infrastructure of Shafi Pvt and ensuring smooth user end security.Creating ITSM SOPs for smooth working.Managing and administering Windows Server 2003, Active Directory, Exchange 2003, and File Server.Managing server hardware and ensuring DR activation runs smoothly.Key Achievements:Successfully created ITSM SOPs for improved efficiency and reduced downtime.Implemented security measures that prevented unauthorized access to sensitive data.Ensured smooth activation of DR plan during a critical system failure, resulting in minimal disruption to business operations.Managed the migration of email from Exchange 2003 to Exchange 2010 with no downtime.Implemented a new backup and disaster recovery solution that improved recovery times by 50%.As an IT Administrator, I was committed to ensuring the smooth operation of IT systems and infrastructure, implementing security measures to protect sensitive data, and improving business efficiency through the use of technology. My experience in managing and administering various IT systems and infrastructure, along with my ability to troubleshoot and resolve issues in a timely manner, made me an asset to the team