Amar Bhatra Email & Phone Number

Bengaluru, Karnataka, India

● Analyzed transactional data, user behavior patterns, and other relevant information to identify fraudulent activities on customer profiles.● Conducted in-depth investigations into complex fraud cases utilizing specialized interviewing techniques, document analysis, and exhibit handling.● Identified and communicated fraud trends to management, contributing to proactive risk mitigation strategies.● Contributed to projects on innovation, process improvement, and operational efficiency.● Led cross-functional teams to investigate and resolve complex fraud cases, resulting in a 30% decrease in fraudulent activities within the company.

Bengaluru, Karnataka, India

● Conducted in-depth investigations into complex fraud cases using document analysis and exhibit handling.● Performed data analysis to identify patterns and trends related to trust and safety issues, providing recommendations for improvement.● Analyzed current processes, implemented new actions, and constantly refined approaches to enhance fraud detection and prevention.● Conducted risk assessment and mitigation.● Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in a 20% reduction in work hours.