Agile, ITILv3 Expert, and AWS Certified, Strategic Project and Delivery Lead with excellent leadership abilities, technical and functional expertise to help business deliver value to customers in achieving their business objectives spanning across customer facing operations and diverse programs/organizations. Proficient in directing various areas of Technology, Tools, Testing & Test Automation to facilitate and enable growth and business agility. Exemplary communication and attention to detail to exceed customer expectations and maintain high levels of client satisfaction. Solutions driver who bridges the gap between business and technology with expertise in managing complex programs and multiple concurrent projects. Areas of expertise include Agile Development, Testing, Test Automation, Test Management, Performance Testing, Customer Interaction & Delivery Management.