Amar Cs
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Amar Cs Email & Phone Number

CX Excellence and Automation at CRED
Location: Bengaluru, Karnataka, India 8 work roles 2 schools
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Current company
Role
CX Excellence and Automation
Location
Bengaluru, Karnataka, India
Company size

Who is Amar Cs? Overview

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Quick answer

Amar Cs is listed as CX Excellence and Automation at CRED, a company with 2045 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Amar Cs.

Amar Cs previously worked as Process Excellence at Cred and Customer Journey Manager at Tata Cliq. Amar Cs holds Master Of Business Administration - Mba, Retail Management from Nmims Global.

Company email context

Email format at CRED

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CRED

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Profile bio

About Amar Cs

With over a decade of experience in esteemed digital commerce and fintech organizations, I specialize in spearheading transformative initiatives. My expertise spans the implementation of cutting-edge technologies such as Gen AI chatbots, automation deployment, comprehensive customer journey research, and seamless customer service delivery. Passionate about driving innovation and enhancing user experiences, I am dedicated to shaping the future of digital business through strategic leadership and technological advancement.

Current workplace

Amar Cs's current company

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CRED
Cred
CX Excellence and Automation
Bengaluru, KA, IN
Website
Employees
2045
AeroLeads page
8 roles

Amar Cs work experience

A career timeline built from the work history available for this profile.

Cx Excellence And Automation

Bengaluru, KA, IN

Process Excellence

Current

Bengaluru, Karnataka, India

Dec 2023 - Present

Customer Journey Manager

Mumbai, Maharashtra, India

Our mission is to drive Digital Transformation in Customer Experience and Journey. Using AI and Data Intelligence, we analyze Customer Satisfaction in real-time, identify root problems, and implement effective solutions to enhance CX.

May 2022 - Nov 2023

Cx Manager

Bangalore Urban, Karnataka, India

Extract insights from the customer journey and utilize them to enhance Customer Experience and Service Delivery through process excellence and technology integration.

Oct 2021 - May 2022

Manager - Process Excellence

Bangalore Urban, Karnataka, India

As a Process Excellence Manager, lead efforts in reengineering Customer Experience Management and Contact Center business processes to consistently deliver exceptional experiences to every individual customer.

Apr 2021 - Oct 2021

Deputy Manager - Process Excellence

Bengaluru Area, India

Responsible for overseeing both strategic and operational aspects of Customer Experience, Customer Journey, and Contact Center management.

Oct 2016 - Apr 2021

Project Lead - Cx Projects

Bengaluru Area, India

Leading Core Customer Experience Projects End to End from Structuring, Planning, BD and Operations.

Apr 2013 - Oct 2016

Data Maintenance And Analytic - Sap

Deccan Hydraulics Pvt Ltd

Bangarpet

Handled Projects pertaining to SAP Master Data Maintenance and Knowledge Base Creation. Lead Lean Project in SAP Support Function.

Aug 2010 - Apr 2013
Team & coworkers

Colleagues at CRED

Other employees you can reach at cred.club. View company contacts for 2045 employees →

2 education records

Amar Cs education

Master Of Business Administration - Mba, Retail Management

FAQ

Frequently asked questions about Amar Cs

Quick answers generated from the profile data available on this page.

What company does Amar Cs work for?

Amar Cs works for CRED.

What is Amar Cs's role at CRED?

Amar Cs is listed as CX Excellence and Automation at CRED.

Where is Amar Cs based?

Amar Cs is based in Bengaluru, Karnataka, India while working with CRED.

What companies has Amar Cs worked for?

Amar Cs has worked for Cred, Tata Cliq, Arvind Fashions Limited, Ajio.Com, and Myntra.

Who are Amar Cs's colleagues at CRED?

Amar Cs's colleagues at CRED include Vijay P, Nehal Prajapati, Sukesh S, Shridhar A Honnappanavar, and Inaganti Sai Likhith.

How can I contact Amar Cs?

You can use AeroLeads to view verified contact signals for Amar Cs at CRED, including work email, phone, and LinkedIn data when available.

What schools did Amar Cs attend?

Amar Cs holds Master Of Business Administration - Mba, Retail Management from Nmims Global.

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