As a teenager at school,I was the kid other students approached about issues with their phone or laptop.I was the guy for fixing resolving any technical problems.Today,not much changed.I'm still the first point of call for technical issues.The difference is i now also develop inovative software to solve the problems of multinational companies.One of my most recent projects involved designing and rolling-out a new piece of software to optimise the efficiency of holidays bookings.This contributed to a reduction in staff numbers and 12% increase in travel bookings.