• Consulting staff from different parts of a client's organization.• Analyzing an organization’s data.• Invent Solutions for complex organizations issues. • Determining information system requirements and defining project objectives.• Making recommendations, such as suggesting appropriate hardware, software and systems.• Designing, installing and trialing new systems and software, and fixing any issues that arise.• Compiling and presenting information.• Writing reports and documentation.• Repairing computer problems and removing viruses.• Training users.• Responding to feedback.

• Planning and Defining Scope• Activity Planning and Sequencing• Resource Planning• Developing Schedules• Time Estimating• Cost Estimating• Developing a Budget• Documentation• Creating Charts and Schedules• Risk Analysis• Managing Risks and Issues• Monitoring and Reporting Progress• Team Leadership• Strategic Influencing• Business Partnering• Working with Vendors• Scalability, Interoperability and Portability Analysis• Controlling Quality• Benefits Realization

• Working with customers/employees to identify computer problems and advising on the solution• Logging and keeping records of customer/employee queries• Analysing call logs so you can spot common trends and underlying problems• Updating self-help documents so customers/employees can try to fix problems themselves• Working with field engineers to visit customers/employees if the problem is more serious• Testing and fixing faulty equipment

Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.Prepares users by designing and conducting training programs; providing references and support.Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.Meets financial requirements by submitting information for budgets; monitoring expenses.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Protects organization's value by keeping information confidential.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.