Conducted daily outreach by making over 30 calls to new leads and unregistered clients, providing onboarding assistance and client registration solutions.Successfully onboarded up to 50 clients to be fully registered in a monthManaged client interactions within the CRM system, ensuring accurate tracking and monitoring conversations.Selling product offerings and solutions, leading to client engagement.Made use of cross selling strategies to secure client interests on products which in turn helped drive decisions and improved sales.

Participated in sessions to build solutions with Salesforce NonprofitSuccessPack, Sales and Service cloud

Participated in User interviews, understanding business processes to implement Salesforce solutionsCollaborated with team members to create personas, user stories and business process mapsDeveloped a reference architecture diagram to illustrate salesforce solution for current business stateUse Salesforce Out-of-the box solutions in sales&marketing tools, service & support tools to build solutionsBuilt custom solutions in Salesforce with objects, relationship, fields, page layouts, record types, automations, lightning record pages, etc, setting up salesforce security standards and protocols.