Amara Haroon Email & Phone Number

Dundee, Scotland, United Kingdom

● Established strong relationship with customers by providing them on time services like choosing the right clothing for them. Identifying the right sizes, colors, and choices. Moreover, helping them in finding best children wear in accordance with the age. Giving them idea over best fragrances and make up products. ● Serving customers on the till and offer them Next voucher cards as well as Christmas deals.● Maintaining clean ambiance of the shop floor, picking up the cloths that were not properly hanged. Matched the appropriate sizes and placed them in a presentable manner.● Helping the customers in finding the right size from the stock room otherwise order them from other Next stores if stock is unavailable.

Islamabad

• Managed a portfolio of 1.9 million with a customer volume of 2000 existing and new per day. Handled their day-to-day queries like balance inquiry, new account opening, interest rates, TDR booking, new cheque books and ATM issuance. Guided them over the offers for Car financing, mortgage financing, credit cards and loans

F7 Markaz Islamabad

• Maintaining Monthly invoices of security officers i.e.1000 among 450 branches of Askari bank

Islāmābād, Pakistan

• Altered Relationship Managers to sales opportunities with new clients, promoting company progress and profit growth.• Partnered with customer service department ensuring accurate and timely fulfillment of clients.• Consistently achieved Stakeholders targets and KPIs set by Bank manager through expert communication.• Collected and lodged client experience feedback identifying areas for improvement to grow company performance.• Developed lead generation plans to build client relations and improve overall company growth.

Pakistan

• Take admissions while assessing student through test, process the files send it to head office and allot roll numbers to finance for invoice generation and getting confirmation from registrar.• Keeping record of furniture, bills ,stationery, medicines ,rectification of plumbing and electricity issue as well as cleanliness maintenance around campus.Drafting the job descriptions and coordinating with recruitment and hiring process through reviewing the CVS, conducting and coordinating interviews.Maintaining up to date information and files .Managing onboarding process of new employees Monitored absent data through attendance software as well as manually to achieve appropriate sick payments.Processing biweekly payroll and administrating employee benefits.

Pakistan

• Monitoring and preparing accounts receivable and payable such as Bills, invoices and Accounts and purchasing and completing orders.• Providing basic information to financial teams on regular basis and assisting them with budgets and completing bank settlements on monthly, yearly and quarterly basis.• Processing of business expense and coordinating the external and internal audits • Managing all the office expenditures and expense within the set budget.• Managing monthly budgeting tasks and posting them in proper account. • Resolving the errors of financial reports and fault reporting

Attock Oil Coy, Northern Punjab Rawalpindi, Pakistan

Logistics management

Doctor Of Philosophy - Phd, Business Administration And Management, General, In Progress

Activities and Societies: Qualitative AnalysisImpact of cross cultural management on profitability of employees

Msc, Human Resources Management/Personnel Administration, General, Merit

Activities and Societies: Work on group based projects based on Competitive value framework , Development of marketing plan, Selection.

Bachelor'S Of Business Administration, Operations Management And Supervision, B

Activities and Societies: Social worker at orphan home, Run programs such as food stalls to generate funds for their fee.Actively.

Higher Secondary School, Medicine, A

Activities and Societies: foot ball, volley wall, hurdle race, badmintonStudied English and Maths and developed my report writing.