Amara Peace Email & Phone Number

Nigeria

To acquire, assess and interpret customer data, encompassing their behaviors and preferences with the aim of delivering invaluable insights that drive the advancement and refinement of business propositions or products for market segment of the consumer market

Nigeria

• I validate customers details on the CLM network for proper record keeping.• I identified and resolved customer queries effectively and efficiently, while maintaining the acceptable service quality standard• I assisted in gathering, sharing and acting on feedback related to customer satisfaction or need with regards to new content and products.• I enlightened and educated customers on new products and initiatives within MTN.• I collect and record customer feedback and information and share that with appropriate departments and team members.• I validate customers details on the CLM network for proper record keeping

Nigeria

Maintain updated knowledge of all company products and services in order to provide adequate education to customers.Collect and record customer feedback and information and share that with appropriate departments and team members.Obtain necessary information from customers to adequately follow up.

Nigeria

Recruit sales personnel.Train the sales staff using best practices in up-selling, customer satisfaction and brand promotion.Managing external service providers.Manage our work order system, including invoice logging, and generate service invoices.Oversees other company's outlet.Defining and managing service level agreements with customers.