Favour Onunwa Email & Phone Number

Lagos Island, Lagos, Nigeria

Provided Second-line support for business-critical applications, ensuring quick issue resolution and minimal downtime.Monitored and maintained the health and performance of critical enterprise applications.Responded to support tickets, diagnosing and resolving issues promptly.Collaborated with vendors and internal teams to implement upgrades and patches.Contributed to the development and documentation of standard operating procedures for application support.Conducted regular system health checks, monitored application performance, and implemented improvements to optimize system efficiency.Contributed to the development of support processes and documentation to enhance the team's efficiency.Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues related to application functionality, integration, and performance.Collaborate with software developers to escalate and resolve bugs and participate in the testing of new releases.

Lagos State, Nigeria

Akwa Ibom, Nigeria

- 80% of my students performed excellently on carrying out a test and evaluation to determine the effectiveness and impact of teaching methods, materials and projects.- Encourage the students to ensure they incorporate ICT in their career paths after their secondary school education.- Emphasized web etiquette and practical applications of technology for professional use.- Taught other subjects like Business studies and Commerce.

Bachelor Of Science - B.Sc, Banking And Finance

National Diploma (Ond), Banking And Finance