Amar Bhate Email & Phone Number

Pune, Maharashtra, India

Over the past 2 years, I have specialized in harnessing data and technology to craft personalized solutions that meet and exceed customer expectations. I lead the development and execution of advanced personalization strategies for e-commerce platform by leveraging customer data, behavioral insights, and cutting-edge technology. My role involves designing and optimizing personalized recommendations, dynamic content, and targeted marketing campaigns to enhance user experiences and maximize business outcomes.

Pune, Maharashtra, India

• Led the development of features based on personalized recommendation algorithms that resulted in a 20% increase in customer engagement and a 15% boost in conversion rates. • Collaborated with stakeholders, including marketing, UX/UI, and engineering teams, to define and prioritize product features based on market trends and user feedback. • Conducted user interviews and analyzed data to identify customer pain points and preferences, informing the product roadmap and backlog.• Successfully launched multiple product features, meeting tight deadlines and ensuring alignment with business goals.• Conducted market research and competitor analysis to identify opportunities for enhancing personalization features in e-commerce platforms.• Collaborated with development teams to translate business requirements into technical specifications, ensuring a clear understanding of product goals.• Worked closely with UX/UI designers to create intuitive and user-friendly interfaces for personalized customer experiences.• Facilitated workshops and training sessions to educate cross-functional teams on the importance of personalization in e-commerce.

Pune, Maharashtra, India

Responsibilities :• Worked closely with relevant stakeholders, Lead product owner, Business owner, Team and Business units• Refined the requirements/outcomes as per the scope and on the basis of customer value.• Created and maintained the team backlog, added new requirements/user stories as team backlog items, defined acceptance criteria, and ranked team backlog items.• Refined the requirements considering quality attributes (usability, security, safety), including regulatory and legal aspects.• Participated in sprint planning , sprint review meetings and team meetings.• Worked closely with the team to clearly communicate the customer needs, helped and motivated the team to understand the requirements, presenting and explaining the product backlog items.• Evaluated and accepted the work results, based on defined acceptance criteria.

Pune

Responsibilities : Requirement Gathering, Analysis of user story and Acceptance criteria, Requirements Clarification ,Planning and Effort estimation, Resource Allocation, Data Mapping, Data configuration in ADA tool, Coordination with Thunderhead team on template design and implementation tasks, Review of developed template, End to End Unit test, Demo to Client, Support in defect resolution when user story in SIT and UAT phase, Coordination with Release management team for production deployment, Support production run team for template related queries. Participation in Scrum ceremonies – Daily standup, Sprint planning, Sprint grooming, Sprint Review, Sprint retrospective. Handle Requirements Workshop for Document management team. Manage Team Capacity to Achieve Sprint deliverables.Achievements:• Delivered 30 Templates within 96 days for Singapore OE, Project went live in 96 days, This was one of the major milestones for Allianz Technology.• Trained and Lead a team of 3 BA’s to deliver 70 templates within a span of 1 year.• Built an environment of Trust with the Client and Product owners ensuring critical items are Delivered to the Business within expected delivery timelines• Ensured constant communication and coordination between the Team and Product Owners to ensure better clarification of requirements and reduce errors.• Felicitated Coordinated work environment with the PO by negotiating requirements based on business priority, Scope and team bandwidth.• Achieved 100% customer satisfaction Index.• No escalations received from Business.• Delivered complex Business Requirements with innovative solutions.• Mentored and Trained New Joiners in ADA, Data Model and Thunderhead • Created video, documents, presentations for training new team members.

Ahemadabad

Responsibilities :• I have collaborated with business users to understand their requirements and provide solutions that would fulfill the business needs. • I did competitor analysis by benchmarking similar applications from the industry and understand their offerings and price details, • Managed social media campaigns on Facebook and Instagram for two European clients• Created relevant written content in the form of articles that would help Client reach potential customers

Pune Area, India

Responsibilities :• Identify, coordinate and resolve business critical operational issues by interacting with clients, operations and development teams, ensuring 99.9% application up - time. • Actively collaborated in design discussions, assessed solution limitations, and suggested solution improvements that helped in optimizing the existing processes to improve turnaround time.• As a part of strategy team, identified opportunities for Process improvement in terms of improving overall system health, achieve better TAT targets and achieve better operational performance. • Conduct End to End business analysis functions such as requirement gathering, functional design and documentation, impact assessment, gap analysis and project implementation• I participated in audit activities to ensure data confidentiality, integrity and protection of company's intellectual property. • Mentored and Trained New team members, providing them overall process view of the system.

Master Of Business Administration (Mba), Information Technology

Activities and Societies: TEDx Organizing Committee

Bachelor Of Engineering (Be), Computer Science