Tony Marcos Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Stock control availability, and weekly stock ordering through company’s system.Staff management and training of new procedures to new starters.Providing quotes and price plans for architects and interior designers from several accounts Dealing with any customer dissatisfaction or disputes, handling and resolving complains.Visual merchandising within the store, assemble of new products and managing warrantiesProcessing and following warranty claims and procedures for new claims.Managing the store while store manger is on leave reporting to State manager.

Bentleigh, Victoria, Australia

Exceeding personal performance and achieving store monthly budget.Processing customer quotes, orders and inquires regarding products within the storeProviding information, advice and assistance to customer about product ranges.Booking and organising freight with several transport companies and drop off deliveries.Administration and paper work, email and phone communication between stores.Processing warehouse transfers between stores in order to meet customer orders and requirements.

Beaumaris, Victoria, Australia

Processing & taking customer orders.Provide excellent customer service and problem solving Meeting KPI’s and exceeding sales targets. Stock count for assigned inventory and administration Answering enquires regarding stock availability and general enquiries

Heatherton, Victoria, Australia

Respond to inbound customer and telephone sales inquiries from internal and external customers. Upsell and provide appropriate product suggestions, solutions, and information according to customers’ needs. Address customer inquiries and ensure all customer concerns are dealt with tactfully and resolved quickly. Assist customers on the showroom and provide advice of products and hardware. Prepare and process all sales orders, purchase orders, invoices and log requirements into the company ERP system (MS NAV). Process sample orders request from customers, as well as provide samples on the showroom. Processing DIY orders and follow up order status and ETA of orders.

Melbourne Area, Australia

Handling all external communications, complaints, queries, phone transfers in a professional manner.Complete all date entries, amendments and filling of customer orders.Company processes are adhered to by both internal and external customers.Assisting setup and introduction of new customer to company processes. Communicating all relevant information to all relevant departments & system update.Handling and passing on sales enquires and sample request as required.Assisting production team and other internal department queries.Planning for special events and public holidays.Fulfil all tasks allocated for each rotating shift.

London, United Kingdom

Welcome all tenants, members and meeting room guests with a natural smile and a can-do attitudeAnswer all incoming calls, questions and requests via telephone, email and at the reception.Help keep the business centre spotless and at a consistent 5 star standardOpen and or close the centre daily.Basic administration tasks: book meeting rooms, print/scan, binding, troubleshooting, catering etc.Understand and be able to explain monthly invoicing to clients.Be that first point of contact-that understands our clients.Help us with your ideas on how we can continue to improve our services.

London, United Kingdom

Answering a high volume of incoming and outgoing calls. Contacting new customers who have documents missing in order to process their card application.Responsible to process applications for new customers and existing customers via email and also through Processing deposit payments cancellations, and invoicing

London, United Kingdom

Taking incoming and outgoing calls from properties around the world in order to help guests who made bookings with all their enquires. Responsible for the Spanish accounts in South America & Spain.Constant communication with the properties to provide training in how to manage our software system and finalise customer's bookings.Supporting the marketing department with entering new affiliates into the back office.Dealing with booking request from STA travel.

London, United Kingdom

Handle check in/out and departure, gives personal responsibility and uses teamwork to provide excellent customer service throughout the guests stay.Handle cash payment and float in accordance with company standards, make reservation when necessary using company CRS Fidelio with hotel’s yield management practices.Anticipate guest needs and ensure all guest requirements during their stay are fulfilled in a way that make them feel special, and maximises hotel revenue.Keep current on, and promotes hotel amenities, assumes responsibility to gather.

London, United Kingdom

Answering incoming and outgoing calls Liaised directly with customers and solving problems.Managing claims for lost and stolen phones to the relevant department.Following repairs with the repairs company, and providing and up to date to customers.Kept Customer Database up to date.Managing mail and posting letters for customers

London, United Kingdom

Data entryFiling & InvoicingFaxing & ScanningSupporting customer service

Certificate Of Interior Design

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