Amarendra Kumar Singh Email & Phone Number

Delhi, India

Delhi, India

working as Head of IT infrastructure and information security

Noida, Uttar Pradesh, India

Job role : - SOC Team Management/ Management of Security Operations/ Incident Management/OT

Noida, Uttar Pradesh, India

Job role : - Team Management/ Management of IT infra/ Incident Management/ BCP Coordination/ Asset Management/ IT infra Audits/Network Security/Endpoint Security/email Security

Noida, Gurgaon, India

Job role:- VM Ware / Incident Management/Asset Management/ Service DeliveryJod Discription:- Leading technical Service Desk operation (24*7) for Noida location of iYogi and a team of 7 members in terms of managing their shifts, sharing responsibilities, monitoring the issues and resolution. Core iYogi Servicedesk shift lead ( desk handeling 8 different vendor sites including Iyogi GGN) Ensuring timely and seamless support in case of any technical expertise is required… Show more Job role:- VM Ware / Incident Management/Asset Management/ Service DeliveryJod Discription:- Leading technical Service Desk operation (24*7) for Noida location of iYogi and a team of 7 members in terms of managing their shifts, sharing responsibilities, monitoring the issues and resolution. Core iYogi Servicedesk shift lead ( desk handeling 8 different vendor sites including Iyogi GGN) Ensuring timely and seamless support in case of any technical expertise is required to iYogi centralized servicedesk team Reviewing and ensuring that the agreed top-line and bottom-line are being maintained in respect of Service Delivery Identifying areas where we can provide a value add in the existing model to the Customer and presenting them Managing escalations and taking ownership in case of crisis Prepared and managing BCP (Business continuity Plan in respect of Service Delivery Managing and administrating of VM Ware, knohasoft (Call recording application),LogMein (Remote tool) and Bomgar (Remote tool) for iYogi and all partner locations.  Responsible for process documents Knowledge of Data protector 6.0 (Backup software) Installation and configuration of ESXi, Building Virtual Machines & Installing VMware Tools,P2V migration with the VMware converter Show less

New Delhi Area, India

 Worked as residence engineer in AMITY Business School for desktop, Printer and Network support, Noida Sect-44  Worked in the field for 7 months as Server Engineer ASP IBM ( hardware support IBM x-series servers) Worked as residence engineer in MINDA industries LTD, Manessar, Gurgaon (FMS Support) Worked as Resident Engineer in NIIT, Kalkaji, Delhi (FMS) Working as an System Admin (India) in Abbott vascular, Surya crown plaza, NFC, Delhi Worked as resident engineer… Show more  Worked as residence engineer in AMITY Business School for desktop, Printer and Network support, Noida Sect-44  Worked in the field for 7 months as Server Engineer ASP IBM ( hardware support IBM x-series servers) Worked as residence engineer in MINDA industries LTD, Manessar, Gurgaon (FMS Support) Worked as Resident Engineer in NIIT, Kalkaji, Delhi (FMS) Working as an System Admin (India) in Abbott vascular, Surya crown plaza, NFC, Delhi Worked as resident engineer at Delhi Duty Free Services, Bld No-10, Dlf Cyber city, GurgaonJob Role:- Microsoft windows XP/7/2000/2003 implementation & Management Installation Configuration & management VM workstation Implementation and management print and file server Printer issues Inventory Management  Manage and configuration of user accounts in AVAYA servers Installation and management of Antivirus (McAfee) Performing routine backup operations  Working with the team in carrying out installations, upgrades, research and changes Worked on TYCO Access control system ( E-secure)  Configuration & troubleshooting of roaming profiles i.e. server-based user profile to a domain-user account Configuration of the VNC/Remote Desktop for remote and local users Handling escalated problems of users using remote desktop management tools (DameWare NT Utilities, VNC, and Remote Desktop Connection).  Configuration & troubleshooting of E-mail clients (MS-Outlook 2003 & Outlook Express) Show less

Master Of Business Administration - Mba, Information Technology

Bca, Bca, 76%

Diploma, Computer Hardware And Lan, A

Intermediate, Biology, General, 43%