Amaresh Rout Email and Phone Number

o Provided prompt and courteous service to customers via phone, email, and chat. o Resolved customer complaints in a timely manner while maintaining professional attitude.o Provided technical guidance and mentorship to junior team members, fostering a culture of continuous learning and growth.o Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.o Performing quality assurance surveys with customers. Conveying customers' feedback to the team.

Provided technical support during the construction phase of a project. Monitored progress of construction activities on-site to ensure compliance with specifications and standards. Surveyed sites, collected measurements and assessed project conditions.

Developed and implemented plans for civil engineering projects. Visited sites to ensure proper installation of the product, operated basic CAD system and application and acquired basic Knowledge about field work