Arno Margue's Location
Melbourne, Victoria, Australia, Australia
Arno Margue's Contact Details
Arno Margue work email
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Arno Margue personal email
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About Arno Margue
Strategic vision and digital transformation, AI, cloud, blockchain, security, governance is what I can bring to your company.With over 20 years’ hands-on experience across a range of industries including Banking, Ecommerce and Logistics.Specialized in digital transformation and seeking companies that will enable me to utilize my broad skills in strategy, architecture, security and deep technical knowledge to play an integral role in the organization’s success.Certification: Security (undertaking CISM), Architecture (TOGAF 9.2), IT management and support management (ITIL), Agile (SFC)Deep knowledge in Cloud Computing (AWS, Azur), Expert in Internet web architect and security (WAF, Proxy, Firewall, Fortification, SSL), Blockchain.
Arno Margue Work Experience Details
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Vice PresidentUfe VictoriaMelbourne, Vic, Au -
Advisory Board MemberVigitrust Oct 2021 - PresentDublin 8, Dublin, IeVigiTrust Global Advisory Board - Member Founded in 2011, the Board brings together 150+ CEOs, CxOs, board members, regulators, enforcement bodies, researchers, and other key stakeholders in the security & compliance industry - with Information Sharing as the prime objective. Members and guests exchange ideas about the direction in which the industry is moving in terms of innovation, upcoming laws and standards, case studies, and research work.Delighted to be able to contribute my expertise in IT security -
Head Of Technology & CisoIntowork Australia Dec 2022 - Jun 2024Northcote, Vic, Au -
Freelance ConsultantSelf-Employed Apr 2022 - Nov 2022
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Chief Information OfficerRoyal Freemasons Ltd Jan 2020 - Apr 2022Melbourne, Victoria, AuAs a CIO, I directly report to the CEO and Board of Directors, and I am responsible for providing IT leadership and management ranging from allocation, prioritisation to supervision for 21 facilities across Victoria. I manage IT operation with emphasis on information risk comprising of identification, analysis and mitigation (BCP, DR). Adhering to CISM and ISO27k, I execute security governance consisting of maintenance / update of security policies and controls in line with legislative and technology changes. I also perform security monitoring including DLP, threat management, dark web reports, and more, as well as conduct monthly PenTesting to check security. Aside from carrying out access control and assets management, I ensure business requirements are considered in designing Cloud (AWS and Azur) new infrastructure.Other than the aforementioned, I manage migrations such as migrating key apps to SaaS (Tech1, eCase, TimeTarget, Aurion), including Office365. I lead the deployment of APIs platform (LogicApp) to integrate eco system of applications as well as SSO and MFA across eco system of Apps. Likewise, I manage projects such as the consolidation of 2 datacentres and migration to IaaS as well as the creation of Datawarehouse and implementation of DataOps for BI Report using PowerBI. I also conduct Big Data predictive analytics; forward and present solutions proposals for service types (Home Care, Residential Care) such a Nurse call, video on demand, health monitoring (in partnership with google), and more. Besides reviewing contracts, negotiating with stakeholders for procurement arrangement and service provision, I manage staff ensuring their performances align with IT objectives and training programs respond to IT strategy. -
Senior Manager IctRoyal Freemasons Ltd Sep 2019 - Jan 2020Melbourne, Victoria, Au
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Head Of ItAnl Container Line Pty Ltd Jun 2018 - May 2019Melbourne, Victoria, Au -
Ciso / It ManagerAussie Farmers Direct Jun 2017 - Mar 2018Clayton, Vic, AuUp to the time AFD went under administration, the role of CISO (Chief Information Security Officer) included:- Ensure PCI-dss compliance- Security best practice across all infrastructure- Maintenance/update of security policies- Risk managementAs IT Manager, responsible for ensuring Aussie Farmers Group IT Infrastructure, Corporate Application, Contract are managed to achieve business objectives including cost, time, innovation and resilience/reliability.This includes:- Infrastructure: Telephony, AWS, Network, Servers, Routers, ADSL, VPLS accross Australia- Corporate Applications: ERP, WMS, Payroll and production systems for customers, Franchisee and Employees.- People management -
It Manager, Team Lead, Country ItDksh Australia Pty Ltd Oct 2015 - Jun 2017Zurich, Zurich, ChIT Manager for DKSH Australia including the following:Manage all IT assets.Provide end user application and functionality support to internal stakeholders & clientsManage multiple customer issues and effectively prioritize issues based on severityContinually develop product expertise by reviewing new functionality, testing product issues, and utilizing internal resourcesTeams manager including – Infrastructure, Applications & HelpdeskProject Management -
Head Of Support / It ManagerSsi Pacific May 2012 - Jun 2014Melbourne, AuAs Head of Support I was responsible for managing the provision of technical support for lawful interception to SSI customers including major Telecommunications companies in Australia (NBNCo, Vodafone, etc), for lawful interception solutions. Primary Responsibilities External (for SSI customers)• To lead the IT support function including operational performance and strategy • Responsible with the team for delivering IT support to clients (eg. NBN, Vodafone) in accordance with Service Level agreements (SLAs), including organising all support resources and tasks • Overseeing the resolution of all IT queries / incidents / issues including technical problem solving, issue resolution• Providing leadership and management for team members (3 direct reports) • Develop and improve the support system and issue / incident management (ticketing) system• Initiating and implementing system Improvements in conjunction with suppliers • Reviewing and developing integration and test procedures • Perform system fault finding and rectification and assisting with taking each system through acceptance and into the support phaseInternal (for SSI)• Migration project for infrastructure virtualisation, with HA, including architecture.• Risk Management including Backup strategy, Continuity plan, Disaster recovery • Presales product testing and qualification for new market opportunities in Lawful interception and data retention (Inveatech, Hexis, eDecision, Unisystem)Key Achievements and Highlights: • Achieved a record level for SSI support for quality and professionalism, meeting 100 % of KPIs.• Customer satisfaction regarding global level of service• Vendors communication improvement• Improved SSI production is now running at 100% reliability (less than 60% before migration). -
It Support & Maintenance Team LeaderBnp Paribas Apr 2010 - Dec 2011Paris, FrAssignment: Coordinate the project managers: develop and maintain the core applications of Retail banks (statistics, financial transactions, simulations, human resources, etc.), budget and target management, reporting.Management: Team manager in charge of 7 people and 3 offsite production centres.Area: Retail bankingAchievements:• Managed 2 teams: one PHP/MySQL and the other Notes/Domino.• Budget (projects, maintenance, offsite support) and resource management. Yearly budget: 5,500 man days.• Leadership on upgrade, migration and redesigning projects.• Conformance testing of the projects and upgrades.• Liaising with process owners: writing the documents of requirements and software design specifications.• Activity guidance: monitoring and guidance comity, budget monitoring, arbitration.• Setup of one TPM and responsible for 2 existing ones in order to monitor the 3 offsite CSBs (Paris, Lille and Casablanca) -
Security Architect / Project ManagerBnp Paribas Jun 2006 - Apr 2010Paris, FrIT Project Manager and Architect specialized in Internet infrastructure and Processes (2006 to 2009)Assignment: Web and Process Project managerManagement: in charge of 2 peopleArea: Corporate banking, securityAchievements: • Security architect: Inter connection for subsidiaries due to entities merged after absorption (BNPParibas <-> cetelem(France) ; BNPParibas <-> Fortis(Belgian); BNPParibas <-> BNL(Italy))Secure transaction for Cetelem and its subsidiaries’ online payment/loan.• Architect for Security presentation layer for BNPParibas and subsidiaries (Cetelem, Fortis, BNL, BMCE, etc)• Level 3 support for Internet core connexion.• Project lead of an RFP due to a change of standards of load balancing (BigIP F5) for BNP Paribas and its affiliates.• Process management: integration of data and architecture safety into the project processes of BNP Paribas, including setup of new standards and deliverables (coordination project).• Infrastructure, WEB networks and security DenyAll rWeb: creation of architecture models (including projects for Pixmania, Direct Assurance, Ikea).• Server fortification for Internet facing portal (Unix Solaris)• Capacity planning (BP2I/ITPS inter-entity coordination project).• Migrated and deployed from PHP4 to PHP5 for Cetelem.• Analysed and deployed an Apache 2.2 environment, migrated from Apache 1.3.
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Owner@Ssistance Pc Sep 2003 - Apr 2006Creator of an IT services company for individuals and professionals.Developed over a dozen PHP/MySQL websites and provided training.IT support at homeMaintenance, repair, upgrading LAN/WAN setup.
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Support EngineerSociete Generale 2001 - 2003Paris, FrSociété Générale (2 1/2 years): exchange market front-2-back supportArea: Banking, market sharesOperational and technical support for back-office users on the equities market.Settlement and delivery of securities, deals validation, securities transaction and inventory management.Writing of specific procedures in PS/SQL, batch management, Clearstream Cascade-PC administration, RGVrelit. -
Development EngineerSagem Defense Securite Apr 2001 - Nov 2001Area: Fingerprint analysis and recognition.Developer and integrator of a fingerprint recognition softwareAnalysed the client specifications, developed the data model and wrote the technical procedures.Completed the HMI, the integration and scalability tests and installed the software onsite in Mexico.Customised a biometric server for the recognition of GSM-transmitted fingerprints.
Arno Margue Skills
Security
Itil
Firewalls
It Service Management
Team Management
Infrastructure
Integration
Project Management
Technical Support
Linux
Production Support
Virtualization
Solution Architecture
Unix
Apache
System Architecture
Web Project Management
Information Security Management
Architecture
Business Intelligence
Mysql
F5 Bigip
Vsphere
Juniper
Solaris 8/9/10
Checkpoint
Proxy
Wafs
It Operations
It Strategy
It Management
Disaster Recovery
Strategy
Cloud Computing
Network Security
Information Security
Blockchain
Management
Rsa Securid
Lawful Interception
It Governance
It Relationship Management
It Project And Program Management
Business Analysis
Change Management
Incident Management
Vendor Management
Leadership
Business Process Improvement
Testing
Information Technology
Ssl
Microsoft Exchange
Virtualbox
Load Balancing
Aix Administration
Php
Cmmi
Provider 1
Oracle Sql
Banking
Accounting
Front To Back Office
Back Office
Solaris
Amazon Web Services
Arno Margue Education Details
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Icn Graduate Business School (Institut Commercial De Nancy)Audit And Design Of It Systems (Joint Honours Finance And It) -
Université De ToulonMaster In Finance And Management
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Université De ToulonAccounting And Finance
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Université Joseph Fourier (Grenoble I)Mathematics
Frequently Asked Questions about Arno Margue
What company does Arno Margue work for?
Arno Margue works for Ufe Victoria
What is Arno Margue's role at the current company?
Arno Margue's current role is Vice President.
What is Arno Margue's email address?
Arno Margue's email address is ar****@****ksh.com
What schools did Arno Margue attend?
Arno Margue attended Icn Graduate Business School (Institut Commercial De Nancy), Université De Toulon, Université De Toulon, Université Joseph Fourier (Grenoble I).
What skills is Arno Margue known for?
Arno Margue has skills like Security, Itil, Firewalls, It Service Management, Team Management, Infrastructure, Integration, Project Management, Technical Support, Linux, Production Support, Virtualization.
Who are Arno Margue's colleagues?
Arno Margue's colleagues are Thierry Blondet, Nicole Borg-Olivier, Yoann Guillerm, Eric Delabrousse, Roselyne Cordin, Chrystelle Legendre, Loulou Bechedlybenabderrazek.
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