Muhammad Amar Hasshim Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

* Creating Recurring Data Files: Download, analyze, and produce Excel and PowerPoint files for clients on a recurring basis, using Mintel Comperemedia’splatforms to show clients how marketing spend and volume is evolving over time.* Responding to Ad-Hoc Client Requests: Providing timely and thorough responses to ad-hoc client questions and research requests using the appropriate Compere-media data and insights.* Collaborating: Working closely with Client Success Managers on client engagement and providing support as needed with data analysis and reporting on client usage.* Representing Mintel Comperemedia: Operating as a competent and knowledgeable expert in Mintel's methodologies and processes across a broadrange of verticals; providing timely and thorough responses to ad-hoc client questions.

Develop creative copy for websites, blogs, social media, advertisements, and marketing collateral.Collaborate with clients to understand their brand voice, messaging objectives, and target audience.Conduct thorough research to ensure accuracy and relevance of content.Edit and proofread copy to maintain consistency in style, tone, and quality.Optimize content for SEO to improve search engine rankings.Stay updated on industry trends and best practices in digital content creation.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

* Performed daily audits on internal systems with an average weekly accuracy of 97%.* Led the team to ensure an average weekly accuracy of 95%, zero tardiness, and zero expired cases.* Worked closely with the Policy Expert to convey any updates regarding policy changes to the team and ensured a smooth transition to reduce the impact of errors.* Collected, analyzed, and created reports on social media trends for future policy changes.* Analyzed moderation performance data to identify patterns, trends, and correlations that provided valuable insights for future moderation improvements.* Managed task assignments for the team to ensure that all tasks were completed successfully within the allocated time.* Participated in ad hoc requests from accounts handled, such as root-cause analysis, reporting, data insights generation, and more.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Performed a daily audit on the internal system.• Provide analysis of errors and feedback to the respective team.• Worked with the training team to align policy understanding of QA and labelers.• Provide support on Policy/Quality related questions on an ad-hoc basis.• Worked closely with Safety Specialists in order to provide feedback on quality.

Kuala Lumpur, Malaysia

• Reviewed content on short-video platforms and conduct the content quality control for the international markets, make sure the contents comply with local policies, regulations and culture;• Handled complaints and reports with respect to users and community;• Interpreted and applied complex policies and guidelines to content by understanding the review policies and guidelines;• Identify improvement opportunities in workflow by using daily data analysis and suggest solutions;• Analyzed the risk level of incidents and assess the safety status of the community and products;• Attention to details and ability to work differing 7*24 work rotations/shifts as required.

Kuala Lumpur

• Monitored and analyzed patterns and data trends on the social media from an average of 300 posts daily.• Applied policies on the platform while ensuring a high score of 98% in job quality every month.• Monitored team's performance and prepare analyzed daily performance report for future team moderation improvement.

Kuala Lumpur, Malaysia

• Administered event and training via handling the logistic, venue preparation as well as marketing effectively.• Enhanced workflow and teamwork by creating the Standard Of Procedure for event planning as well as introducing the use of online file sharing.• Designed posters, crafted videos as well as presentation slides for the purpose of marketing as well as presentation during the event and training.

Minneapolis, Minnesota

Contact University of Minnesota alumni and friends via phone in order to update alumni records, share information on campus and departmental events, and gain support through financial contributions for colleges and departments on campus.

Minneapolis, Minnesota

● Maintain the cleanliness and the safety of the building by creating a healthy environment.● Assist other events that are done in the building by providing them with designated set-ups.● Work well together in a team to complete daily tasks in the time frame required.

United States

Postgraduate Degree, Business Analytics

Bachelor’S Degree, English Language And Literature, General

Executive Diploma In Finance Management, Finance And Financial Management Services

American Degree Transfer Program, English And Mathematics