• Advise and arrange travel for corporate business customers.• Arrange and book domestic and international business travel, in a variety of complexity, for air, ground, rail, and lodging accommodations.• Use various Global Distribution Systems (GDSs), including Sabre and Amadeus• Communicate effectively with customers over the telephone and e-mail.• Act as a trusted consultant by using my travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy.• Work individually and as a team to meet business goals, which may include customer satisfaction, call adherence and service metrics.

As a Leasing Manager, I was responsible for managing all aspects of leasing, marketing, and community engagement at the property level. I aimed to deliver exceptional customer service and effectively resolve any housing and leasing-related issues for hundreds of prospective and current residents.