Client: Pier1 Imports, Fort Worth, TX, Business and Data Analyst Jan 2015 – PresentSummary: Deliver a Master Data Management (MDM) project to centralize and masterize customer data and match customers with sales. As a result, Pier1 is now able to market to their customers according to their buying behavior using the most accurate customer data. Accomplishments • Work with customers to ensure work is prioritized and features are broken down into small, independent and testable user stories • Collaborate with Point-of-Sale, e-Commerce and Middle Tier teams to ensure seamless integration of Pier1’s Loyalty Program• Create interface specification documents for inbound and outbound interfaces using MS SQL Server• Spearhead the Certified Business Analysis Professional (CBAP) training sessionsClient: Fidelity Investments, Westlake, TX, Scrum Master, Business and Data Analyst Jan 2012 – Jan 2015Summary: Delivered a MDM project to centralize and masterize fund data and provision data to downstream systems. Solution reduced manual fund setup, lowered risk of data errors, expedited fund setup time and standardized fund reference data.Accomplishments • Developed a Business Analysis Center of Excellence to elevate domain knowledge across Business Analysts• Ensured Scrum team followed the practices of the principles of Scrum• Removed impediments to the team and ensured team did not overcommit or scope creep• Led product backlog grooming and iteration planning while negotiating commitments• Mapped source data to downstream applications using PL/SQL and MS Access• Developed test cases in Quality Center based on the user story’s acceptance criteria

Summary: Led the roll out of QlikView, a Business Intelligence tool that empowered business users to analyze data and make business decisions. Gathered reporting requirements, including source to target mapping, security permissions, parameters and user interface of the QlikView templates; trained users on tool’s functionality.

Client: State of Washington, Tumwater, WA, Business Analyst April 2010 – June 2011Summary: Led the analysis of converting the client’s mainframe application into a web-based solution. Result was an efficient and intuitive user interface with 50% less screens, added approvals and automated reporting. Accomplishments• Interfaced between business and development team to define requirements and design specifications• Developed current and future state business process models• Created use cases for online and batch processes• Gathered reporting requirements for canned and ad-hoc reports• Developed UI screens for their online processes in iRise visualization applicationClient: Chevron Corporation, Houston, TX, Business Analyst April 2008 – April 2010Summary: Led the analysis and design of the client’s Incident Management System. Solution was focused on proactive measures where lessons learned were shared in efforts to prevent incidents from occurring. Accomplishments• Developed current and future state business process models, requirements and design specifications for Chevron’s Incident Investigation & Reporting Process• Developed training material in Spanish for Latin America business unitClient: BHP Petroleum, Houston, TX, Business Analyst November 2007 – April 2008Summary: Led in standardizing BHP’s Petroleum Group’s Asset Management Process. Proposed a process that was rolled out to all BHP departments.Accomplishments• Led workshops with global resources to develop current and future state business process maps for their Asset Management Process• Created a gap analysis by comparing business units’ Asset Management Process to best practice

Summary: Worked with Fortune 500 companies including Coca-Cola and Kimberly Clark to improve their automated machinery using pneumatics. In 2004, grew the Dallas/Fort Worth market by 150% and was awarded the South Florida and Puerto Rico market. In 2006, developed a custom-built robotic-arm cylinder for Johnson & Johnson (J&J) that automatically picked and dropped 40 tablets at once. As a result, J&Js production increased by more than 100% and accuracy was pin-point with less than .01 errors.