Amaris Ocasio Email & Phone Number

Kissimmee, Fl, Us

New York, United States

Started as a Contact Tracer, after 3 months got promoted to Team Supervisor where I...- Managed a 21-person contact tracing team responsible for issuing quarantine orders, maintaining contact data quality, and identifying new covid-19 cases in New York State.- Created team schedules and provided daily remote supervision and troubleshooting.- Developed didactic training tools to reinforce protocols and workflows.- Performed quality assurance analysis through monitoring of call logs and account documentation.- Provided feedback and coaching to maintain good performance.- Maintained daily contact with direct reports and Deputy Regional Manager.- Established and adopted best practices for continued coverage of team workload.- Provided feedback and support to fellow Supervisors.

Middletown, New York, United States

- Take patient histories, performing vital signs and record information in EMR system- Prepare patients for procedures.- Maintain appropriate lab logs- Clean and maintain examination and treatment rooms daily- Manage equipment and supply inventory- Serve as a liaison between physicians and other individuals such as patients- Copy and mail requests for medical records ensuring Hipaa compliance- Function as a team member, including being flexible, able to work additional hours when needed and providing backup

México, Mexico