I’m Amarjit Singh, an international student from India. I had joined CMS IT services pvt. ltd. Company in 2017 as a customer support engineer and done almost 5 years of my life in different companies at same position. In the year 2022, I'm excited to continue my study in Hanson College in Toronto. During my tenure as a Retainer Engineer at Vayam Info Solutions, I provided expert engineering support to clients on a retainer basis, ensuring a prompt and effective response to their technical issues and inquiries. I conducted regular system assessments, identifying areas for improvement and offering recommendations for optimization. My ability to maintain detailed documentation of engineering tasks and provide regular status updates to clients allowed me to build strong, long-lasting relationships and ensure customer satisfaction.