Experienced Product Manager with over 10 years of experience in Software and IT industry. Excellent track record of product development and product management, technical support, improving customer satisfaction and driving overall product improvements. Consistently saved costs while increasing product profits. Continuous customer engagement for recurring business and generating more revenue.Key responsibilities but not limited to:➤ Defining a vision for a product by understanding and representing user needs. ➤ Consulted with product development teams to enhance products based on customer data. ➤ Handling a team of developers, project managers and customer support team members to