Amarjit Kapur Email & Phone Number

London, United Kingdom

What do we do? - We help E-commerce agencies and retailers (merchants) to make the most out of their stores. How do we do it? - We provide a number of services including consulting, design, development, support, and marketing. We also provide re-platforming and migration to Magento, Shopify, and WordPress. We can integrate CRMs, ERPs and accounting systems. Who do we work with? eCommerce Merchants eCommerce Marketing AgenciesMy Background: 7 Years experience in working as a Head of DevelopmentFurther 5 Years of experience in running a technical development teamLed teams designing, building, and running a high-volume eCommerce storesExpertise in client-side scripting and JavaScript frameworks (react/angular), including jQueryStrong facilitation skills & experience in managing senior stakeholder relationship, partnership and interactionsExceptional collaboration, listening, written and verbal communication skills with ability to facilitate technology strategy, requirements and architecture conversations with all stakeholdersExpert understanding of server-side scripting with NodeJSKnowledge of digital release lifecycles and DevOps (Discovery, Alpha, Beta and Live, Optimise)Understanding of continuous integration and version control (eg. SVN, Git) and continuous integrationExcellent understanding of web development frameworks and related libraries, such as React, Angular, Highly proficient in web mark-up, including HTML5 and CSS3 of courseExcellent understanding of web application frameworks and related libraries, such as node.js, Vert.x, Spring Boot, etc.Great understanding of database systems, spanning SQL, NoSQL (Graph, KV, Columnar), Object Storage, etc.Creating high development standards for code quality, code reviews, unit testing, continuous integration and deploymentExperience in user research methods and usability testing.Experience working in Agile/Scrum development processes.

Digital Strategy - setting the Digital direction in light of the key business objectives for the Brand and executing this within defined timelines.Website Management - ensuring that a best-in-class website experience is created and delivered for our core audiences across our markets.Social Media Strategy - defining, evolving and delivering the social media strategy (working closely with the Social Media coordinators and local PR Managers)Content strategy and distribution - tied into the social media strategy, ensuring that digital content is fresh, engaging and reflective of Brand activities across our markets. Ownership of the Digital content distribution strategyCampaign Management - bringing to life all marketing campaigns through the various Digital channels available, ensuring that the opportunity for each channel is maximised and that consumer 'experiences' are front of mind. Responsible for overseeing all elements including; digital properties, Search Marketing, Social Media, Online Advertising, and email communications.Reporting and Analysis - setting the direction for the core Digital KPIs and ensuring that every piece of digital activity is accurately reported on and analysed (monthly and quarterly)

Project and Implementation Manager: Oversee all projects, processes and tools in the consultancy division. Identify and seize new business opportunities. Conduct project status meetings. Mentor and train staff. Target new clients and trouble shoot for existing customers. Create project plans, designs, and requirements. Advise on consultancy tools and processes.Key Accomplishments:• Boosted consultancy sales 10% (representing €30M) and increased performance 80% by creating a more effective tool designed to enhance business practices for new and existing customers.• Developed new environmental consultancy process and tools.• Increased tool’s usability, effectiveness and performance through effective project management. The tool surpassed user expectations and was delivered on time and within budget.• Improved communication, project documentation, and planning by creating group workshops, Web-based forums, and by conducting surveys/course on project strategy.• Created a productive working environment by installing leadership and team ethics among project teams.• Used project management methodology for all processes and documentation.

London, High Wycombe, Stockley Park

Quickly promoted from project analyst to Project Manager for ability to meet and overcome challenges. Managed a £23M budget. Spearheaded medium- and short-term projects to upgrade/install new LANs for 16 European countries. Monitored project progress to ensure proper resources were in place for implementation. Created detailed change management processes including deploying a tool and conducting team training. Supervised 30 engineers and 4 team leaders. Key Accomplishments:• Successfully managed 10 projects in 2 years with budgets ranging from £100K to £1M.• Extended EDS-Xerox Telecoms contract 5 years (worth £125M) by ensuring stringent compliance.• Prepared a VoIP feasibility study for Xerox.• Improved efficiencies by giving 3rd party suppliers more responsibility in projects to alleviate engineers’ workload.• Slashed department expenditures £240K by renegotiating sub-contractor contracts.• Reduced staff turnover by reorganising team priorities, installing change management and incident management processes, delegating, and empowering staff to create a supportive working environment.• Recognised 3 times as Employee of the Month.