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Great Magento Support!When was the last time you heard those words? If you said never, then you are in good company. Most of our clients had the same view. Helicopter View The thing with Magento eCommerce is that it isn’t just the code. It’s the system and how people interact with the system. It’s the interaction that most support companies fail to understand. They see everything in a linear dimension or fragments. We all know, the world doesn’t work like that. Everything is done in an ecosystem and ecosystems are rarely simple. 80/20 RuleSo, if you are an eCommerce business owner powered by Magento, then the chances are you are wearing many hats. You are looking after the sales, customers, maybe multiple channels or marketplaces, employees, suppliers, marketing etc. Support might be the last thing you notice until you encounter a problem with the Magento website. Can you fix it without messing up a plethora of modules? Are you damaging anything in a live environment? Can your in-house team fix it or they are too busy? What is the net sales effect of the downtime or what does your customer think - They know Amazon doesn’t ever go down! Divide and Conquer This is where we come in. We will lighten your burden not so much as you would take a year-long sabbatical. We can create the fishing net that your employees can work on. We will focus on Magneto’s tech stack. So, you can focus on KPIs and your customers. Benchmark Why learn from your own expensive mistakes, when you can learn from others?You see everyone implements Magento in their own way, which in their view, is the best possible way.But, there is no reference point. What are others doing and why? How did they increase the efficiency of their systems or improve the conversion rates? The benchmark report intends to find those answers. We would compare and contrast the entire set of tech and marketing stacks Magento merchants use. The report will compare servers, extensions, recent upgrades, marketing practices, development and support process and much more. We would love to have your input so that everyone can benefit in the long run. Let’s Connect If you think that’s a cause good enough for a few minutes of your time then please connect with me on LinkedIn, or schedule a call here https://calendly.com/amarjitkapur/30min
Elate
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Head Of Ecommerce Development And SupportElate Jul 2018 - PresentLondon, United KingdomWhat do we do? - We help E-commerce agencies and retailers (merchants) to make the most out of their stores. How do we do it? - We provide a number of services including consulting, design, development, support, and marketing. We also provide re-platforming and migration to Magento, Shopify, and WordPress. We can integrate CRMs, ERPs and accounting systems. Who do we work with? eCommerce Merchants eCommerce Marketing AgenciesMy Background: 7 Years experience in working as a Head of DevelopmentFurther 5 Years of experience in running a technical development teamLed teams designing, building, and running a high-volume eCommerce storesExpertise in client-side scripting and JavaScript frameworks (react/angular), including jQueryStrong facilitation skills & experience in managing senior stakeholder relationship, partnership and interactionsExceptional collaboration, listening, written and verbal communication skills with ability to facilitate technology strategy, requirements and architecture conversations with all stakeholdersExpert understanding of server-side scripting with NodeJSKnowledge of digital release lifecycles and DevOps (Discovery, Alpha, Beta and Live, Optimise)Understanding of continuous integration and version control (eg. SVN, Git) and continuous integrationExcellent understanding of web development frameworks and related libraries, such as React, Angular, Highly proficient in web mark-up, including HTML5 and CSS3 of courseExcellent understanding of web application frameworks and related libraries, such as node.js, Vert.x, Spring Boot, etc.Great understanding of database systems, spanning SQL, NoSQL (Graph, KV, Columnar), Object Storage, etc.Creating high development standards for code quality, code reviews, unit testing, continuous integration and deploymentExperience in user research methods and usability testing.Experience working in Agile/Scrum development processes.
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Head Of Website Development And Online MarketingBullseye Websites Jul 2009 - Jun 2018Digital Strategy - setting the Digital direction in light of the key business objectives for the Brand and executing this within defined timelines.Website Management - ensuring that a best-in-class website experience is created and delivered for our core audiences across our markets.Social Media Strategy - defining, evolving and delivering the social media strategy (working closely with the Social Media coordinators and local PR Managers)Content strategy and distribution - tied into the social media strategy, ensuring that digital content is fresh, engaging and reflective of Brand activities across our markets. Ownership of the Digital content distribution strategyCampaign Management - bringing to life all marketing campaigns through the various Digital channels available, ensuring that the opportunity for each channel is maximised and that consumer 'experiences' are front of mind. Responsible for overseeing all elements including; digital properties, Search Marketing, Social Media, Online Advertising, and email communications.Reporting and Analysis - setting the direction for the core Digital KPIs and ensuring that every piece of digital activity is accurately reported on and analysed (monthly and quarterly)
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Project And Implementation ManagerRicoh Europe Plc 2007 - 2009Project and Implementation Manager: Oversee all projects, processes and tools in the consultancy division. Identify and seize new business opportunities. Conduct project status meetings. Mentor and train staff. Target new clients and trouble shoot for existing customers. Create project plans, designs, and requirements. Advise on consultancy tools and processes.Key Accomplishments:• Boosted consultancy sales 10% (representing €30M) and increased performance 80% by creating a more effective tool designed to enhance business practices for new and existing customers.• Developed new environmental consultancy process and tools.• Increased tool’s usability, effectiveness and performance through effective project management. The tool surpassed user expectations and was delivered on time and within budget.• Improved communication, project documentation, and planning by creating group workshops, Web-based forums, and by conducting surveys/course on project strategy.• Created a productive working environment by installing leadership and team ethics among project teams.• Used project management methodology for all processes and documentation.
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Project ManagerEds Group 2001 - 2007London, High Wycombe, Stockley ParkQuickly promoted from project analyst to Project Manager for ability to meet and overcome challenges. Managed a £23M budget. Spearheaded medium- and short-term projects to upgrade/install new LANs for 16 European countries. Monitored project progress to ensure proper resources were in place for implementation. Created detailed change management processes including deploying a tool and conducting team training. Supervised 30 engineers and 4 team leaders. Key Accomplishments:• Successfully managed 10 projects in 2 years with budgets ranging from £100K to £1M.• Extended EDS-Xerox Telecoms contract 5 years (worth £125M) by ensuring stringent compliance.• Prepared a VoIP feasibility study for Xerox.• Improved efficiencies by giving 3rd party suppliers more responsibility in projects to alleviate engineers’ workload.• Slashed department expenditures £240K by renegotiating sub-contractor contracts.• Reduced staff turnover by reorganising team priorities, installing change management and incident management processes, delegating, and empowering staff to create a supportive working environment.• Recognised 3 times as Employee of the Month.
Amarjit Kapur Skills
Amarjit Kapur Education Details
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Computer Science And Business Studies
Frequently Asked Questions about Amarjit Kapur
What company does Amarjit Kapur work for?
Amarjit Kapur works for Elate
What is Amarjit Kapur's role at the current company?
Amarjit Kapur's current role is Head of Ecommerce Development and Support at Elate.
What is Amarjit Kapur's email address?
Amarjit Kapur's email address is am****@****o.co.uk
What is Amarjit Kapur's direct phone number?
Amarjit Kapur's direct phone number is +178664*****
What schools did Amarjit Kapur attend?
Amarjit Kapur attended Queen Mary University Of London.
What are some of Amarjit Kapur's interests?
Amarjit Kapur has interest in Raven Tools, Story Worldwide, Socialgo, Tbg Digital, Harvest (Time Tracking And Billing App), Magento, Prestashop, Acquia, Animoto, Wunderman.
What skills is Amarjit Kapur known for?
Amarjit Kapur has skills like E Commerce, Web Design, Website Development, Social Media Marketing, Web Marketing, Software Development, Sem, Lead Generation, Marketing, Wordpress, Social Media, Seo.
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Amarjit Kapur
India
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