Amarnath Hande Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

1. Achieved 50% in monthly customer retention within six months through proactive customer engagement, personalized up-selling/cross-selling efforts, and the introduction of value-added services.2. Analyze customer data and feedback to identify patterns, preferences, and pain points. Collaborate with cross-functional teams to develop tailored retention strategies aligned with the company's objectives.3. Design retention campaigns, loyalty programs, and personalized offers to incentivize repeat purchases and foster brand loyalty.4. Stay abreast of industry trends, best practices, and emerging technologies related to customer retention and relationship management.5. Experiment with new retention tactics, tools, and channels to adapt to evolving customer needs and preferences.6. Spearheaded retention initiatives that led to a remarkable achievement: doubling the Monthly Recurring Revenue (MRR) within 6months of joining7. Collaborated closely with cross-functional teams to align product development, pricing strategies, and marketing efforts with the goal of enhancing customer retention and driving revenue growth.8. Innovated pricing models tailored to different customer segments, resulting in a significant uplift in MRR and demonstrating the scalability of the company's revenue streams.9. Received Top performer of the month in November.10. Handled 4 member team for repeat, operations and sales.

Bengaluru, Karnataka, India

• Stay up-to-date on market trends and property values to best assist clients.• Develop positive and trusting relationships with customers by addressing individual needs.• Communicated clearly with clients to identify their needs and budget and match to available properties.• Scheduled walk through of prospective properties and guided clients through each home’s features and value.

Bengaluru, Karnataka, India

• In charge of a designated region and responsible for the development and growth of all businesseswithin that territory.• Presenting complex commercial deals and information to strategic clients.• Promoting and implementing good working practices at every opportunity.• Managing an online community of past and current clients.• Delivering a sustainable income stream through meeting core sales target.• Creating and developing relationships that ends in tangible results.• Visiting customers to improve business relationships with them.• Setting targets for revenue, profitability, volumes and customer satisfaction.

Bengaluru, Karnataka, India

• Working on cruise missile technology- Under this project developed an onboard fuel tank pressurization system to pass the fuel directly into the engine without usage of pumps by pressurizing the fuel tank. • Documented products, processes using Solid works to release drawings along with the research. Tested models of alternate designs and processing methods to assess feasibility, operating condition effects and possible new applications and necessity of modification. Created 3D models, assembly and Cad drawings using Catia V5 of fuel system components.• Coordinating and worked with vendors and purchase for the delivery of main item and manufacture of these components, prepared designed, documented and test planned for the recently delivered prototype of the system.• Conducted Vibration, acceleration, shock, high temperature and low temperature tests of NRV’s, accumulators and filters according to the test plans while coordinating with the quality assurance team of the company. Integrated the fuel tank onto the airframe for the first trial.

India

• Worked on Unmanned aerial vehicles- Under this project, designing fuel system adaptors to convert ¼” BSP threads which were on the hoses to M20X1.5 threads on fuel tanks. Designed nozzles using macros and Catia V5 for propulsion system which are going to be used in the upcoming trials.• Co-ordinated with vendors for the purchase and delivery of various components such as hoses, nozzles, fuel tank, engine starting system and adaptors for the above items. Negotiated with vendors to procure best prices and quick delivery of equipment’s according to specs • Conducted various tests on fuel tank like flow test, leak tests which are to be used in the upcoming trials. Ran multiple tests on the nozzle as many modifications were necessary due to certain technical issues.• Worked in propulsion system division for the preparation of CAD using CATIA V5 to convey manufacturing and production configurations, test plans, technical memos and quality acceptance tests for the vendors to meet the required standard of the company before supply

Bengaluru, Karnataka, India

My internship period also involved in the kaizen of Camry FMC glass dolly which had an issue, that was when the windshield was kept on the dolly for shipping and then later for assembly caused the rubber dam to compress and cause inconvenience to customers and to the company. This consisted of studying the current condition of the dollies and how the parts are being supplied for import parts and for local parts to Toyota kirloskar motor and also how the parts are being transported internally i.e. how it is transported from container yard to the plant.