• Working as a program and project manager at Photon Interactive and orchestrated complex projects that were pivotal to the company’s growth and innovation• Implementing agile methodologies and fostering collaboration across teams, ensured delivering high-quality solutions that exceeded client expectations• Spearheaded proximity Change Management initiatives in collaboration with internal teams for global and zonal clients• Developed and communicated the BCP to clients, outlining migration pros and cons, ensuring alignment with optimal strategies• Identified risks in the early stage of the project, leading to a cost save of 10% of the project bid amount• Successfully led a major digital transformation initiative, achieving a 40% reduction in project turnaround time. • Accountable for preparation and distribution of the weekly Operational Continuity Flash report to internal stakeholders and clients.• Championed the development of a mentorship program within my team, enhancing skill sets and encouraging professional growth among team members. This initiative not only improved team morale but also resulted in a 25% increase in overall project efficiency• Addressed development bottlenecks, resulting in a 15% improvement in sprint completion rates• Conducting grooming sessions with Development, QA, and Support teams to ensure comprehensive understanding of requirements, fostering innovation in product solutions and generating new ideas and prototypes• Playing a pivotal role in the IMMI audit team, identifying bottlenecks and enhancing process efficiency

• Acted as a liaison between developers and project stakeholders, enhancing communication across engineering disciplines. • Implemented project plans within budget and timelines, executing both on-site and off-site tasks per project scope, including design, specification, and software product integration. • Conducted project kick-off meetings to define objectives, track risks, and manage detailed project schedules. • Planned and facilitated project review meetings to streamline requirements and resolve project issues within Agile frameworks. • Established customer expectations regarding project scope, deliverables, and communication procedures. • Led meetings with Development, QA, and Support teams to ensure a comprehensive understanding of requirements, fostering innovative solutions and generating new product ideas and prototypes.

• Accountable for delivering project plan, detailed Statement of Work (SOW) and meet expectations of stakeholders by conducting daily scrum, planning the sprints, demonstrating the sprints and scheduling process improvement meetings. • Support/Collaborate with team members to implement Agile/Scrum best practices Provides and supports the implementation of business solutions. • Acted as Single Point of Contact during project for all aspects of the engagement, ensured a strong and seamless relationship by maintaining communications about project to the team: Sales, Customers and Delivery Personnel. • Planning and facilitating project review meetings to expedite requirements and resolution of project issues as part of Agile methodology & techniques. • Conducting monthly meetings with Project owners / managers for quality data and governance compliance and lead governance calls with onshore stakeholders on various aspects like SLA Delivery, Operations Incident Logs, Business & Industrialization Initiatives, Service line/IT Issues etc. • Preparing periodic and ad-hoc reports, dashboards and presenting to the client. • Responsible for reviewing the test plan and test cases and involved in functional testing and User Acceptance testing